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Date/Time: Sat, 11 Jan 2025 03:13:30 +0000



Post From: 2 Computers

[2016-10-20 16:51:42]
Sierra Chart Engineering - Posts: 104368
This is the proper place for an issue like this.

Definitely connection problems are the responsibility of Gain Capital to help you with. Our documentation makes that clear:
http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#ConnectionProblem

Your Sierra Chart account is fine. There is not a problem with that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing