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Date/Time: Sun, 22 Dec 2024 15:19:27 +0000



Post From: Cannot connect to OpenECry

[2013-04-03 16:22:34]
pe1111112 - Posts: 35
Hi,

I just downloaded a trial of SierraChart. I am trying to use the data feed from a demo OEC account. I selected their sim server and entered my username and password but I get this error when it tries to connect:

Connecting to Open E Cry server: sim.openecry.com:9200... | 2013-04-03 16:20:11
Failed to login to Open E Cry. Reason: (8) SoftwareNotPermitted | 2013-04-03 16:20:11
Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-04-03 16:20:11
To prevent further connection attempts, select File >> Disconnect. | 2013-04-03 16:20:11
Disconnected from Open E Cry. | 2013-04-03 16:20:11
Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-04-03 16:20:11

Any ideas?

Thanks!