Support Board
Date/Time: Sat, 11 Jan 2025 02:59:09 +0000
Post From: 2 Computers
| [2016-10-19 19:11:22] |
| User104854 - Posts: 456 |
|
It looks like it's not connecting to the data server. Here are the notes from the log below. Like I said it worked fine last week. I'm not sure what to do. Reading Internal Order ID file. | 2016-10-19 11:34:10 Reading Trade Orders file. | 2016-10-19 11:34:10 Reading Trade Positions file. | 2016-10-19 11:34:10 Software version: 1473 | 2016-10-19 11:34:10 Uses New Spreadsheets | 2016-10-19 11:34:10 Usage end date: 2016-11-09 | 2016-10-19 11:34:10 Enabled for: Advanced Features. | 2016-10-19 11:34:10 Enabled for: Advanced Features 2. | 2016-10-19 11:34:10 Enabled for: Sierra Chart Historical Data Service. | 2016-10-19 11:34:10 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-10-19 11:34:10 Current selected Data/Trading service: GAIN Capital/OEC | 2016-10-19 11:34:10 Chart Update Interval: 500 | 2016-10-19 11:34:10 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-10-19 11:34:10 2016-10-19 11:34:15 Local computer time | 2016-10-19 11:34:10 2016-10-19 18:34:15 Local computer time in UTC | 2016-10-19 11:34:10 2016-10-19 11:34:15 Local computer time in SC Time Zone | 2016-10-19 11:34:10 2016-10-19 18:34:15 Server time in UTC | 2016-10-19 11:34:10 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-10-19 11:34:10 Program path: C:\SierraChart\ | 2016-10-19 11:34:10 Data Files path: C:\SierraChart\Data\ | 2016-10-19 11:34:10 OS Version Number: 6.2 | 2016-10-19 11:34:10 Locale Setting: C | 2016-10-19 11:34:10 Created the DTC Protocol server. | 2016-10-19 11:34:10 DTC Protocol Server listening on port 11099. | 2016-10-19 11:34:10 Created the DTC Protocol historical data server. | 2016-10-19 11:34:10 HD Server Manager | Listening on port 11098 | 2016-10-19 11:34:10 Checking for new symbol settings for oec | 2016-10-19 11:34:10 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-10-19 11:34:10 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-10-19 11:34:10 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-10-19 11:34:10 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-10-19 11:34:16 Symbol settings are up-to-date for oec | 2016-10-19 11:34:16 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-10-19 11:34:20 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-10-19 11:34:20 GainCapital FIX Trading socket (4) | Connected. | 2016-10-19 11:34:20 GainCapital FIX Trading socket (4) | Starting TLS 1.2 connection. | 2016-10-19 11:34:20 GainCapital FIX Trading socket (4) | SSL connection established. | 2016-10-19 11:34:20 GainCapital FIX Trading: Sending the Logon message. | 2016-10-19 11:34:20 GainCapital FIX Trading socket (4) | Closed. No error. | 2016-10-19 11:34:20 GainCapital FIX Trading socket (4) | SSL shutdown indicates not able to send 'close notify'. | 2016-10-19 11:34:20 GainCapital FIX Trading socket (4) | SSL has been shut down. | 2016-10-19 11:34:20 GainCapital FIX Trading socket (4) | SSL object has been freed. SSL state is now disconnected. | 2016-10-19 11:34:20 GainCapital FIX Trading socket (4) | Shutdown and closed. | 2016-10-19 11:34:20 GainCapital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-10-19 11:34:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-19 11:34:20 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-19 11:34:20 GAIN Capital/OEC | Disconnected from the trading server. | 2016-10-19 11:34:20 GAIN Capital/OEC | Disconnected from the FAST market data server. | 2016-10-19 11:34:20 GAIN Capital/OEC | Disconnected. | 2016-10-19 11:34:20 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-19 11:34:20 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-10-19 11:34:21 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-10-19 11:34:21 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-10-19 11:34:21 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-10-19 11:34:21 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-10-19 11:34:23 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-10-19 11:34:23 GainCapital FIX Trading socket (5) | Connected. | 2016-10-19 11:34:23 GainCapital FIX Trading socket (5) | Starting TLS 1.2 connection. | 2016-10-19 11:34:23 GainCapital FIX Trading socket (5) | SSL connection established. | 2016-10-19 11:34:24 GainCapital FIX Trading: Sending the Logon message. | 2016-10-19 11:34:24 GainCapital FIX Trading socket (5) | Closed. No error. | 2016-10-19 11:34:24 GainCapital FIX Trading socket (5) | SSL shutdown indicates not able to send 'close notify'. | 2016-10-19 11:34:24 GainCapital FIX Trading socket (5) | SSL has been shut down. | 2016-10-19 11:34:24 GainCapital FIX Trading socket (5) | SSL object has been freed. SSL state is now disconnected. | 2016-10-19 11:34:24 GainCapital FIX Trading socket (5) | Shutdown and closed. | 2016-10-19 11:34:24 GainCapital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-10-19 11:34:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-19 11:34:24 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-19 11:34:24 GAIN Capital/OEC | Disconnected from the trading server. | 2016-10-19 11:34:24 GAIN Capital/OEC | Disconnected. | 2016-10-19 11:34:24 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-19 11:34:24 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-10-19 11:34:27 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-10-19 11:34:27 GainCapital FIX Trading socket (6) | Connected. | 2016-10-19 11:34:27 GainCapital FIX Trading socket (6) | Starting TLS 1.2 connection. | 2016-10-19 11:34:27 GainCapital FIX Trading socket (6) | SSL connection established. | 2016-10-19 11:34:27 GainCapital FIX Trading: Sending the Logon message. | 2016-10-19 11:34:27 GainCapital FIX Trading socket (6) | Closed. No error. | 2016-10-19 11:34:27 GainCapital FIX Trading socket (6) | SSL shutdown indicates not able to send 'close notify'. | 2016-10-19 11:34:27 GainCapital FIX Trading socket (6) | SSL has been shut down. | 2016-10-19 11:34:27 GainCapital FIX Trading socket (6) | SSL object has been freed. SSL state is now disconnected. | 2016-10-19 11:34:27 GainCapital FIX Trading socket (6) | Shutdown and closed. | 2016-10-19 11:34:27 GainCapital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-10-19 11:34:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-19 11:34:27 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-19 11:34:27 GAIN Capital/OEC | Disconnected from the trading server. | 2016-10-19 11:34:27 GAIN Capital/OEC | Disconnected. | 2016-10-19 11:34:27 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-19 11:34:27 File >> Disconnect selected. | 2016-10-19 11:34:27 GAIN Capital/OEC | Disconnected. | 2016-10-19 11:34:27 A request for the latest software update has been made. | 2016-10-19 12:05:48 * The update is being downloaded in the background. When it is complete, you will be prompted. | 2016-10-19 12:05:48 * HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-10-19 12:05:48 HTTP connection to www.sierrachart.com:80 (22) | Connected. | 2016-10-19 12:05:48 There is no new version available. | 2016-10-19 12:05:48 * HTTP connection to www.sierrachart.com:80 (22) | Closed. No error. | 2016-10-19 12:05:53 HTTP connection to www.sierrachart.com:80 (22) | Shutdown and closed. | 2016-10-19 12:05:53 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-10-19 12:08:45 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-10-19 12:08:45 GainCapital FIX Trading socket (25) | Connected. | 2016-10-19 12:08:45 GainCapital FIX Trading socket (25) | Starting TLS 1.2 connection. | 2016-10-19 12:08:45 GainCapital FIX Trading socket (25) | SSL connection established. | 2016-10-19 12:08:45 GainCapital FIX Trading: Sending the Logon message. | 2016-10-19 12:08:45 GainCapital FIX Trading socket (25) | Closed. No error. | 2016-10-19 12:08:45 GainCapital FIX Trading socket (25) | SSL shutdown indicates not able to send 'close notify'. | 2016-10-19 12:08:45 GainCapital FIX Trading socket (25) | SSL has been shut down. | 2016-10-19 12:08:45 GainCapital FIX Trading socket (25) | SSL object has been freed. SSL state is now disconnected. | 2016-10-19 12:08:45 GainCapital FIX Trading socket (25) | Shutdown and closed. | 2016-10-19 12:08:45 GainCapital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-10-19 12:08:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-19 12:08:45 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-19 12:08:45 GAIN Capital/OEC | Disconnected from the trading server. | 2016-10-19 12:08:45 GAIN Capital/OEC | Disconnected. | 2016-10-19 12:08:45 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-19 12:08:45 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-10-19 12:08:48 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-10-19 12:08:48 GainCapital FIX Trading socket (26) | Connected. | 2016-10-19 12:08:48 GainCapital FIX Trading socket (26) | Starting TLS 1.2 connection. | 2016-10-19 12:08:48 GainCapital FIX Trading socket (26) | SSL connection established. | 2016-10-19 12:08:49 GainCapital FIX Trading: Sending the Logon message. | 2016-10-19 12:08:49 GainCapital FIX Trading socket (26) | Closed. No error. | 2016-10-19 12:08:49 GainCapital FIX Trading socket (26) | SSL shutdown indicates not able to send 'close notify'. | 2016-10-19 12:08:49 GainCapital FIX Trading socket (26) | SSL has been shut down. | 2016-10-19 12:08:49 GainCapital FIX Trading socket (26) | SSL object has been freed. SSL state is now disconnected. | 2016-10-19 12:08:49 GainCapital FIX Trading socket (26) | Shutdown and closed. | 2016-10-19 12:08:49 GainCapital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-10-19 12:08:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-19 12:08:49 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-19 12:08:49 GAIN Capital/OEC | Disconnected from the trading server. | 2016-10-19 12:08:49 GAIN Capital/OEC | Disconnected. | 2016-10-19 12:08:49 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-19 12:08:49 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-10-19 12:08:52 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-10-19 12:08:52 GainCapital FIX Trading socket (27) | Connected. | 2016-10-19 12:08:52 GainCapital FIX Trading socket (27) | Starting TLS 1.2 connection. | 2016-10-19 12:08:52 GainCapital FIX Trading socket (27) | SSL connection established. | 2016-10-19 12:08:52 GainCapital FIX Trading: Sending the Logon message. | 2016-10-19 12:08:52 GainCapital FIX Trading socket (27) | Closed. No error. | 2016-10-19 12:08:52 GainCapital FIX Trading socket (27) | SSL shutdown indicates not able to send 'close notify'. | 2016-10-19 12:08:52 GainCapital FIX Trading socket (27) | SSL has been shut down. | 2016-10-19 12:08:52 GainCapital FIX Trading socket (27) | SSL object has been freed. SSL state is now disconnected. | 2016-10-19 12:08:52 GainCapital FIX Trading socket (27) | Shutdown and closed. | 2016-10-19 12:08:52 GainCapital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-10-19 12:08:52 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-19 12:08:52 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-19 12:08:52 GAIN Capital/OEC | Disconnected from the trading server. | 2016-10-19 12:08:52 GAIN Capital/OEC | Disconnected. | 2016-10-19 12:08:52 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-19 12:08:52 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2016-10-19 12:08:55 GainCapital FIX Trading socket (0) | Resolved address prod.gainfutures.com to IP 64.94.37.222. | 2016-10-19 12:08:55 GainCapital FIX Trading socket (28) | Connected. | 2016-10-19 12:08:55 GainCapital FIX Trading socket (28) | Starting TLS 1.2 connection. | 2016-10-19 12:08:55 GainCapital FIX Trading socket (28) | SSL connection established. | 2016-10-19 12:08:55 GainCapital FIX Trading: Sending the Logon message. | 2016-10-19 12:08:56 GainCapital FIX Trading socket (28) | Closed. No error. | 2016-10-19 12:08:56 GainCapital FIX Trading socket (28) | SSL shutdown indicates not able to send 'close notify'. | 2016-10-19 12:08:56 GainCapital FIX Trading socket (28) | SSL has been shut down. | 2016-10-19 12:08:56 GainCapital FIX Trading socket (28) | SSL object has been freed. SSL state is now disconnected. | 2016-10-19 12:08:56 GainCapital FIX Trading socket (28) | Shutdown and closed. | 2016-10-19 12:08:56 GainCapital FIX Trading: Socket connection was closed without any logout messages sent or received. | 2016-10-19 12:08:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-19 12:08:56 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-19 12:08:56 GAIN Capital/OEC | Disconnected from the trading server. | 2016-10-19 12:08:56 GAIN Capital/OEC | Disconnected. | 2016-10-19 12:08:56 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-19 12:08:56 File >> Disconnect selected. | 2016-10-19 12:08:57 GAIN Capital/OEC | Disconnected. | 2016-10-19 12:08:57 |