Support Board
Date/Time: Sat, 11 Jan 2025 02:01:26 +0000
Post From: Critical Error happens when trading future contract YM through Interactive Brokers today
| [2016-10-17 22:04:16] |
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We now have had time to look into this. We were originally concerned whether some changes that were made in Sierra Chart were the cause of this problem and whether those changes were released ahead of being thoroughly tested. This problem is *not* related to any changes Sierra Chart has made and released. The conclusion at this point, is that when an IB execution message is received which indicates an order fill, the Total Filled Quantity field is zero which leads to the following issues: - An overfill error occurs. - The fill is not logged. This also affects any profit/loss calculations which depend on this. - The internal position quantity is not immediately updated and will be updated eight seconds later. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-17 22:12:46
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