Support Board
Date/Time: Sat, 11 Jan 2025 02:06:32 +0000
Post From: Critical Error happens when trading future contract YM through Interactive Brokers today
| [2016-10-17 17:16:58] |
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This is not the cause: I only remember the log said something like "...out of regular trading hour....Error...". I believe this error code represents some mis-communication between sierra chart and IB which eventually caused the problem.
The cause is most likely what is described here: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#TradePositionLineQuantityDisappearingDisplayingZero You can see what has happened from the Trade Activity Log: http://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#ViewingHistoricalTradeActivity You will see lines indicating in the Order Action Source field that the Position quantity for the Symbol and Trade Account has been set to 0. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |