Support Board
Date/Time: Sat, 11 Jan 2025 02:46:16 +0000
Post From: Symbol Used for Trades
| [2016-10-12 17:25:22] |
| |
|
No, there were no adjustments to your Sierra Chart account and we have no control over your Gain Capital account. Regarding charts not updating in real-time, refer to: http://www.sierrachart.com/index.php?page=doc/GAINCapitalOECTrader.php#SymbolLimit One thing that can contribute the problem is using some symbols that have two digit years and some symbols with single-digit years. Make sure all the symbols used in charts and on Quote Boards have a single digit year. Here are the instructions to change the symbol of a chart: http://www.sierrachart.com/index.php?page=doc/SwitchingSymbols.html After the changes reconnect to the data feed: http://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |