Support Board
Date/Time: Fri, 10 Jan 2025 22:57:39 +0000
Post From: Can not connect to OEC Server
| [2016-10-05 08:29:30] |
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This is what Gain Capital has said about this: Thank you for your email. We are aware of the issue and have rolled out a fix to SIM. If client needs market data and does not need to trade, we can have the user connect to SIM until a fix to PROD is released. If the customer needs to trade, but cannot connect to PROD with Sierra and the server does not respond to the user, they can connect in OEC Trader.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |