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Date/Time: Sun, 24 Nov 2024 00:26:05 +0000



Post From: SierraChart is showing closed positions as opened.

[2013-08-01 11:27:10]
Sierra Chart Engineering - Posts: 104368
Could you confirm that after you connect to TWS that you see more than one account listed in the account drop-down list box on a Trade Window in Sierra Chart?

Could you please test version 1002 which is available now and let us know if you still see a problem with positions. You may very well. And if so, we have some other ideas with how to resolve this.

It is hard for us to determine the cause because we cannot duplicate it because we do not have access to the same a kind of account that you do. Although we are seeing some odd behavior from TWS relating to positions.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing