Support Board
Date/Time: Fri, 10 Jan 2025 21:20:38 +0000
Post From: Temporary Loss of connection
| [2016-09-29 10:18:41] |
| User41512 - Posts: 58 |
|
Hi, I have been using the Sierra Charts platform for a number of years, and it is usually very stable. Over the last few days however, I am constantly (happening 4/5 times every hour) getting a "waiting to reconnect" message, followed a few seconds later by "Waiting to download historical data". Then a few seconds later "Historical download complete". During this time i am not able to use the platform, which is a problem particularly if i am in the middle of a trade. The only thing that has changed recently is i have upgraded to version 1460. As a comparison i have a number of other trading platforms open at the same time, and these are not affected what-so-ever, so i know it is not a local connection issue. Please advise Kind Regards |