Support Board
Date/Time: Fri, 10 Jan 2025 20:50:19 +0000
Post From: i have a disconnect evrey time
| [2016-09-27 23:53:00] |
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This is the relevant error message: OEC FIX Trading socket (6) | Closed. Windows error code 10053: חיבור שנוצר בוטל על-ידי התוכנה במחשב המארח שלך. | 2016-09-27 14:25:36 10053 means: An established connection was aborted by the software in your host machine. We see you are in Israel. The most likely problem is that the Internet service provider you are using is throttling data on the port 9400 which is causing this problem. You can see the connection port here: Open E Cry FIX | Connecting to trading server prod.openecry.com. Port: 9400. | 2016-09-27 14:34:46 See if your Internet service provider can solve this for you. Also update Sierra Chart to the latest "Prerelease" following the instructions here: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |