Support Board
Date/Time: Wed, 02 Apr 2025 11:08:41 +0000
Interactive Brokers has updated symbols for CBOT and COMEX futures
View Count: 870
[2022-12-04 17:29:07] |
User987654 - Posts: 70 |
Hi SC Engineering, I did not receive any communications from IB that they are changing symbols for CBOT and COMEX but they have. For the symbols I follow, I can see that ZN, GC and HG are now showing different symbols in the Positions window. I am aware of this previous post, IB exchange code change | Post: 325307 I believe this this is "Wave 4 - TBD - ECBOT: All remaining products; NYMEX: All remaining "Metal" products." |
[2022-12-04 20:05:55] |
Sierra_Chart Engineering - Posts: 19045 |
Thank you. We will do the changes this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-12-05 00:50:45] |
User987654 - Posts: 70 |
That's great. Please let us know when it's done.
|
[2022-12-05 02:34:42] |
Sierra_Chart Engineering - Posts: 19045 |
We are working on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-12-05 03:00:10] |
Sierra_Chart Engineering - Posts: 19045 |
This is now complete and this time we made it very easy. To update the symbols simply use Edit >> Translate Symbols to Current Service.: Edit Menu: Edit >> Translate Symbols To Current Service ECBOT symbols will be converted to CBOT and NYMEX metal futures (which never really existed. They have always been COMEX.) will be converted to COMEX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-05 03:00:27
|
[2022-12-05 03:02:19] |
Sierra_Chart Engineering - Posts: 19045 |
One thing you need to do first: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Be sure to refer to the prior posting as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-05 03:02:34
|
[2022-12-05 03:29:35] |
User624595 - Posts: 242 |
After updating symbol settings from server, and translating to current service in every instance and disconnecting/reconnecting: Live working orders in Sierrachart have not updated, showing in Sierrachart with the old symbol, and working orders are not displayed on the chart with the updated symbol. Chart Stats in Trade Activity Log is not showing open positions. Trades in Trade Activity log are not showing Profit/Loss correctly on closed trade for these CBOT symbols. Date Time Of Last Edit: 2022-12-05 03:30:43
|
[2022-12-05 04:46:37] |
Sierra_Chart Engineering - Posts: 19045 |
These will not update: Live working orders in Sierrachart have not updated, showing in Sierrachart with the old symbol,
Exit from Sierra Chart and delete this file: TradeOrdersList.data And then start Sierra Chart again. They will not for any existing positions: Chart Stats in Trade Activity Log is not showing open positions. Profit/Loss will not be correct for old symbols: Trades in Trade Activity log are not showing Profit/Loss correctly on closed trade for these CBOT symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-12-05 14:40:13] |
User624595 - Posts: 242 |
Profit/Loss will not be correct for old symbols:
Isn't it a major problem to lose an accurate record of the Trade Activity Log for closed trades? How can this be recovered/saved? |
[2022-12-05 18:16:58] |
John - SC Support - Posts: 39080 |
You need to add new Symbol Settings for the old symbol. Refer to: Global Symbol Settings: Duplicating Existing Settings for a Symbol For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: