Support Board
Date/Time: Wed, 27 Nov 2024 20:35:30 +0000
OpenGL support Now Ready for Initial Testing
View Count: 30800
| [2020-04-21 10:18:44] |
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We are aware of the issue in #173. And we are working on that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-21 23:00:09] |
| nosast - Posts: 312 |
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Nice! Issues I reported in #165 (DOM Overlay and Renko bar styling) are fixed in v2090.
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| [2020-04-22 18:47:59] |
| User624476 - Posts: 33 |
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v2091, flickering when using the hand tool with chart values Win 10 AMD RX580 Driver Version 19.50.19.19-200228a-352369C-RadeonSoftwareAdrenalin2020 |
 v2091 flickering.gif / V - Attached On 2020-04-22 18:47:10 UTC - Size: 2.57 MB - 486 views |
| [2020-04-22 18:57:41] |
| NRGTrader - Posts: 351 |
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Anyone? OpenGL support Now Ready for Initial Testing | Post: 206335 |
| [2020-05-02 12:24:45] |
| User128888 - Posts: 30 |
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I previously had the exact same problem as #177 when I tested OpenGL a few weeks ago. When I move the chart, a lot of the graphic elements will flicker. Now that specific issue seems to be fixed. However, I noticed now when I hover over and out of the scale/chart resizer line, my charts flicker. Attached is a screenshot of what it looks like. Version 2092 64-bit Win 10 AMD Radeon Pro WX 3200 Series Driver Version: 26.20.14001.39003 Side note: using OpenGL makes it so much faster. Really looking forward to being able to use it. Update: The flickering does happen upon scrolling and just moving the Chart Value Tool across the chart. This flicker just happens less than it used to in the older version of SC. Date Time Of Last Edit: 2020-05-02 13:42:38
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| 2020-05-02 08_14_29-Window.png / V - Attached On 2020-05-02 12:17:43 UTC - Size: 391.29 KB - 404 views |
| [2020-05-02 12:38:43] |
| NRGTrader - Posts: 351 |
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RE: Mac, Parallels/Win10/Sierra Chart Message #82 : OpenGL support Now Ready for Initial Testing | Post: 195615 Message #124 : OpenGL support Now Ready for Initial Testing | Post: 206335 Anyone or j4ytr4der_ had any success? Thank you. |
| [2020-07-17 18:18:15] |
| RIFT - Posts: 124 |
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When I use open gl chart graphics settings, the style of the line is only then correctly displayed, if I stretch the chart out really wide (see screenshots). Could you please help me with fixing that. When i click on the chart with the mouse and move it still flickers. SC 2138 64 bit WIN 10 pro 64 bit AMD RX5700XT |
| 2020-07-17_19h36_23.png / V - Attached On 2020-07-17 18:14:44 UTC - Size: 305.46 KB - 436 views Attachment Deleted. 2020-07-17_19h37_13.png / V - Attached On 2020-07-17 18:18:02 UTC - Size: 236.24 KB - 418 views |
| [2020-07-25 01:47:00] |
| User128888 - Posts: 30 |
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Just sharing what I did to get OpenGL to work and I think it was worth the effort at least for me. OpenGL speeds up Sierra Chart significantly for me. I use Volume Profile charts. I was using a AMD Radeon Pro WX 3200 and I switched over to a Nvidia Quandro K1200 (used card off of ebay) and this fixed everything and it works perfectly. The flickering issue I had is completely gone. I spent some time researching this issue since i really wanted OpenGL to work and to my understanding AMD doesn't support OpenGL very well and they basically have "bugs" inherently built into their drivers when it comes to OpenGL. OpenGL is a open source software. The only way around this is the developer needs to write code for these issues which seems to be a pain in the butt. Nvidia support OpenGL much better and addressed these OpenGL issues with their drivers so OpenGL just works out of the box. This is just my guess but end result I just could not get my AMD graphics card to work and after switching to Nvidia, it works very well. |
| [2020-07-25 07:11:25] |
| samual sprat - Posts: 343 |
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User124702 Interesting, I’ve not heard of anyone with AMD cards complaining about OpenGL not working right. Thanks for sharing. In the Linux thread there are mainly AMD gpu users as AMD has much better support on Linux. I wonder if there are any other AMD GPU users that can chime in if they have had failure or success with AMD? The next gen cards are out soon and I hadn’t considered OpenGL support to be a factor in buying decision and wanted to have good support in Linux |
| [2020-10-20 20:35:52] |
| User624476 - Posts: 33 |
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Yes, there are still problems with Sierra's implementation of OpenGL on AMD cards. See my post from April #177 - the issue is still there. Flickering when using chart values or hand tool.
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| [2020-10-20 20:47:45] |
| NRGTrader - Posts: 351 |
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I also have AMD card (RX580) and have the same issue of flickering when using chart values, drawing tools or hand tools. I too reported several months ago and never received a reply, so I surrendered on OpenGL.
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| [2020-11-13 21:18:17] |
| User624476 - Posts: 33 |
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@Sierra Chart Engineering can you advise on this issue please
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| [2020-11-16 19:16:39] |
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What issue are you referring to specifically? We do not see any flickering described in post #185 or #184.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-16 19:46:33] |
| NRGTrader - Posts: 351 |
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Ver 2124 - OpenGl | Post: 224182
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| [2020-11-16 20:00:04] |
| User624476 - Posts: 33 |
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The problem seems to be with AMD + OpenGL. This occurs when using the hand/chart values tool, among others. #177 #179 |
| [2020-11-17 06:39:13] |
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Regarding post 188, we do not notice that. We do not know what can be done in that regard. And we do not have any other reports of this. Unless someone else is reporting it in a way in which they are not making clear the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-17 12:41:21] |
| User624476 - Posts: 33 |
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188 is the same issue as 177 and 179. Are you testing with an AMD graphics card?
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| [2020-11-17 20:50:11] |
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No we do not think we have ever tested with an AMD graphics card. Post a screenshot of what you are seeing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-17 20:55:21] |
| NRGTrader - Posts: 351 |
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Screenshot was posted in the link in #188 on Jun 19, 2020
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| [2020-11-17 21:10:44] |
| AlexPereira - Posts: 197 |
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Its the same bug as in my post #87 that has the screenshot, also AMD card ( bug only happens on windows, on linux opengl works fine )
Date Time Of Last Edit: 2020-11-17 21:10:57
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| [2020-11-21 03:19:16] |
| Acro - Posts: 441 |
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I echo the concerns of #195. OpenGL makes a dramatic difference to CPU consumption when using market depth historical graph on a short timeframe so I hope this is remedied |
| [2020-12-07 14:10:37] |
| User624476 - Posts: 33 |
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Sierra Chart Engineering any updates regarding this issue?
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| [2021-02-16 13:51:07] |
| RIFT - Posts: 124 |
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Is there any news about AMD graphics cards? OpenGL with AMD graphics card cannot be used, see the screenshot. I have the AsrocK 5700XT, this card has the advantage that it supports 6x4K screens, it would be the perfect card to use with sierra chart.
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| Asrock 5700XT Taichi.png / V - Attached On 2021-02-16 13:49:55 UTC - Size: 235.72 KB - 306 views |
| [2021-02-16 20:31:25] |
| samual sprat - Posts: 343 |
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@RIFT. I've tried 2 x 1070gtx on windows 10 with 4 x 4k monitors and 2 x 1440p and it runs like a dog. I always thought this was more a limitation of windows than the GPU. Would love to be proven wrong as I have 6 monitors and only 4 are actually in use right now!
Date Time Of Last Edit: 2021-02-16 20:32:18
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