Support Board
Date/Time: Sun, 24 Nov 2024 05:44:45 +0000
Bitcoin Market Data Feed is Now Available
View Count: 44094
| [2013-06-02 19:09:35] |
| yoytu - Posts: 59 |
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i have a chart book with all the mtgox bitstamp btc-e charts set to 60 min and then a spreadsheet where i try to add all 3 feeds but i only get updates from the connected feed
Date Time Of Last Edit: 2013-06-02 19:13:32
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| [2013-06-02 20:44:04] |
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And on this Spreadsheet, how do you "try to add all 3 feeds"? This is still not clear for us. If you are using a Quote Request symbol, it is not going to work.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-05 08:12:27] |
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So you all know the latest revision of version 983 of Sierra Chart supports trading on MTGox. We are going to be posting documentation for that soon. Hopefully tomorrow. While working on this, it is quite clear that the type of trading interface that MTGox provides and probably the other Bitcoin exchanges is far from the capabilities really needed for a quality trading front end like Sierra Chart. So there are limitations and potentially there could be some odd problems experienced. We encourage Bitcoin exchanges to adopt GSP: http://www.sierrachart.com/index.php?l=doc/doc_GeneralDataTradeServiceProtocol.php This is a professional quality Market data and Trading protocol based on FIX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-10 08:19:27] |
| User63320 - Posts: 2 |
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Could you provide basic info how to set up trading? What to put in as server? Also when I try and use it, it says my package doesn't support it. I have 3, and then put up evaluate 5, but still says I can't use it. Thank you.
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| [2013-06-11 06:50:53] |
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We are still working on documentation for MTGox Trading. We will try to have it done later today. The MTGox trading service is now enabled. Please restart Sierra Chart. Thank you for your patience with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-11 21:46:17] |
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We apologize, we thought we enabled MTGox trading, but it was not enabled. It is now. If you restart Sierra Chart you will be able to connect and we are also working on documentation. Should be out tonight. Thank you for your patience. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-15 05:05:11] |
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We have got delayed with providing the documentation for MTGox trading. We do apologize for this. We hope to have it out tomorrow. There are basic reasons for the delays with Bitcoin trading: 1. Overall we just are very busy with many things and our highest priorities are to be supporting and improving existing functionality. 2. Services like MTGox, have substandard interfaces for trading which makes interfacing to them difficult and not entirely reliable. 3. Bitcoins can trade in fractions. This has created a problem where specifying quantities for trading gets to be very complicated and creates problems with existing trading services that most of our users are using. We have to be very careful not to do something within Sierra Chart where there is a potential risk, even if is very small, where order quantities have the potential for being incorrect just because we want to support bitcoin trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-06-18 02:57:10
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| [2013-06-18 02:56:16] |
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We have officially released support for MTGox trading. The documentation can be found here: http://www.sierrachart.com/index.php?l=doc/Bitcoin.php#MTGoxTrading The documentation provides everything that you need to know. If you still have questions, please let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-23 08:21:38] |
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We have determined how we can support the efficient transmission of 100 levels or more of Bitcoin market depth data. This will be part of a real-time server update we are going to be working on in the coming couple of months. We wish it would be sooner, but it's not something we can get done real soon. It is part of a larger update being worked on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-23 19:00:38] |
| yoytu - Posts: 59 |
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the weekly market profile is wrong it should start a new market profile tomorrow not today
Date Time Of Last Edit: 2013-06-23 19:00:52
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| [2013-06-23 20:28:55] |
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A week is considered to start on a Sunday.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-25 22:13:32] |
| yoytu - Posts: 59 |
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A week is considered to start on a Sunday.
is there any way to make it start on normal way on monday ? |
| [2013-06-25 22:26:14] |
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This is not something we can help with. This is only going to complicate things tremendously for us. It's not something we are willing to accommodate.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-25 22:33:07] |
| yoytu - Posts: 59 |
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This is not something we can help with. This is only going to complicate things tremendously for us. It's not something we are willing to accommodate.
just a setting to set the week to start on monday is a not about accommodation is about doing things correctly you should check http://www.iso.org if you still have problems and dont know what's the first day of the week |
| [2013-06-25 22:41:14] |
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Since when is Monday the first day of the week? Sunday is the first day of the week.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-06-28 19:13:01] |
| yoytu - Posts: 59 |
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Since when is Monday the first day of the week? Sunday is the first day of the week.
(since ppl stop having imaginary friend and reading the bible) Monday is the standard mtgox feed is dead try and look at socketio |
| [2013-07-17 01:53:14] |
| yoytu - Posts: 59 |
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can you look into Chaikin Money Flow on bitcoin data the results is "wrong"
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| [2013-07-23 00:33:42] |
| yoytu - Posts: 59 |
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can you look into Chaikin Money Flow on bitcoin data the results is "wrong"
/bump |
| [2013-07-23 00:46:14] |
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The question is outside the scope of our support.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-15 08:20:53] |
| User87399 - Posts: 17 |
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After upgraded from 970 to newest version Saturday data has disappeared. This http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData does not solve a problem.
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| [2013-08-15 09:32:46] |
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Make sure you have Chart >> Chart Settings >> Load Weekend Data enabled. We see Saturday data when using the Bitcoin Data (MTGox) service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-15 09:35:33] |
| User87399 - Posts: 17 |
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Yes, I have it enabled and Sunday data are loading, but Saturday are not.
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| [2013-08-15 09:39:30] |
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This makes no sense. This is an image from version 1011. You can clearly see Saturday data if you look at the time scale at the bottom: http://www.sierrachart.com/image.php?l=137655951867.png Also, updating to a new version does not cause data to disappear. That is not even technically possible unless you deleted that data. Did you perform some operation on the chart data to delete it? Like using Edit >> Delete All Data and Download or the Delete and Download Data command when right clicking on the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-15 09:41:26
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| [2013-08-15 10:15:43] |
| User87399 - Posts: 17 |
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http://www.sierrachart.com/image.php?l=1376561357956.png Double vertical lines is where Saturday data is missing. I often use Delete All Data and Download because I travel a lot with notebook and experience connection problems which often break data, so I need to reload them once per few days. |
| [2013-08-15 10:41:02] |
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There is some Saturday data in that chart. We can see it, but it is less than there should be. We want you to do is to delete the data file by following the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_IntradayDataEditor.html#DeletingDataFile And then open a new chart with File >> Find Symbol. There should be no reason why the Saturday data would be filtered out. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-08-15 11:26:27] |
| User87399 - Posts: 17 |
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I created new chart according to instruction, alas same problem. http://www.sierrachart.com/image.php?l=1376565931739.png |
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