Support Board
Date/Time: Sun, 24 Nov 2024 06:09:38 +0000
Bitcoin Market Data Feed is Now Available
View Count: 44099
| [2013-04-30 00:44:28] |
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Limit orders will be on the remote server. This refers to OCO orders.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-30 00:46:25] |
| igorsyl - Posts: 5 |
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Will simulated stop orders also be on the server? Also, any way to have support board email notifications include the message text?2 |
| [2013-04-30 02:03:15] |
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No. That would not be possible. Support board email notifications do not include the message text. We do not want to include the text because messages can be modified. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-04-30 19:12:56] |
| yoytu - Posts: 59 |
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still there is no data from 2010
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| [2013-05-01 23:35:42] |
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We will increase the amount of historical data. In regards to additional market depth levels, this will take some time to see how it can be implemented efficiently. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-02 20:33:33] |
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We are not sure about this. We are not seeing any data yet for the LTC foreign exchange pairs from MTGox.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-02 20:34:02
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| [2013-05-02 21:44:09] |
| theskillzdatklls - Posts: 8 |
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It seems like frequently when I'm watching the charts the data flow stalls and nothing updates for 2-15 minutes while my internet is definitely working everywhere else. Is this problem resolvable or something that's happening elsewhere besides just for me?
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| [2013-05-02 22:03:38] |
| yoytu - Posts: 59 |
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does TPO Profile Chart work for bitcoin ?
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| [2013-05-02 23:06:21] |
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It is possible there was a problem with the MTGox source data feed earlier today. We do not see an issue now. Are you still noticing a problem?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-02 23:06:41] |
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TPO Profile Charts definitely do work with Bitcoin data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-03 13:19:58] |
| yoytu - Posts: 59 |
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the data feed is stuck for quite some time ... :(
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| [2013-05-03 13:23:38] |
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We have restarted the connection to the MTGox source data feed. It is good now. Thank you for letting us know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-03 13:47:06] |
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In regards to Bitcoin historical data. The furthest we could get back for BTCUSD is 2011-6-26.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-03 13:47:24
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| [2013-05-03 14:34:43] |
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We are noticing that sometimes we stop receiving trade data from the MTGox data feed. We have contacted MTGox about this. If you notice the data feed stops, just let us know here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-03 21:17:09] |
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Sure thing. We will work on BTC-E. We just had a look at their documentation. Should be no trouble. Just give us about 7 days.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-04 07:55:20] |
| theskillzdatklls - Posts: 8 |
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We are noticing that sometimes we stop receiving trade data from the MTGox data feed. We have contacted MTGox about this.
If you notice the data feed stops, just let us know here. My data feed is frozen right now and has been for the last 15 minutes I'd imagine. |
| [2013-05-04 08:19:31] |
| oyvinds - Posts: 28 |
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Feed not working. I see bid ask values changing but chart is stuck at 99.59. Using non.net version under wine. It's been stuck at 99.59 for quote some time now. tried disconnect reconnect from data feed, restarting it, etc. Date Time Of Last Edit: 2013-05-04 08:19:53
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| [2013-05-04 08:31:38] |
| theskillzdatklls - Posts: 8 |
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yea 99.59 for me too. still stuck. i have a pretty large position that i'm trying to monitor and this is not a good situation for me ;/
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| [2013-05-04 08:47:20] |
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Restored. There was a problem with the data feed from MTGox. We have communicated this to them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-05 00:08:59] |
| emjay2d - Posts: 5 |
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Feed has been stuck for afew hours I think, sense ~17:33 EST for me. Not sure if its just me or not.. Thanks for the quick responses "Sierra Chart Support" and excellent support. |
| [2013-05-05 00:29:46] |
| luccast - Posts: 6 |
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Yup its frozen for me too, I'm sure they're on it. But the MtGox feed is just terrible
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| [2013-05-05 01:11:17] |
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We do apologize for this, and we are implementing a permanent solution to this in about an hour. The data feed has been restored. The root problem is the trade data feed from MTGox is just stopping but we are not losing the socket connection and other data is coming. This is what makes it harder to detect. But we are going to implement a solution. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-05 01:11:41
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