Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 08:00:57 +0000



IG Index

View Count: 24205

[2015-08-20 07:43:24]
sierra28 - Posts: 120
Some news ?
[2015-08-20 07:57:16]
Sierra Chart Engineering - Posts: 104368
We will follow up with IG now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-08-20 08:56:14]
sierra28 - Posts: 120
Hello,
What does it means concretely and when...?
thanks.
[2015-08-20 11:24:30]
Sierra Chart Engineering - Posts: 104368
We do not know about when. This is up to IG Markets and really this whole thing was quite surprising when we went through a considerable programming effort with a significant expense and then they tell us we have to wait 1.5 months.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-23 10:21:15]
sierra28 - Posts: 120
hello support,

Same question: So when... ?
[2015-09-23 10:30:07]
Sierra Chart Engineering - Posts: 104368
Never. Refer to this thread:
The Story of IG Markets and Sierra Chart. Classic Breach of Contract
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-09-23 13:07:48]
sierra28 - Posts: 120
I'm very disappointed and sorry for you, i know now the responsable of this incredible delay.
ig can't give to their customers a good platform like Sierrachart because if their customers start to win money, IG start to lose !
[2015-09-23 13:59:38]
Sierra Chart Engineering - Posts: 104368
Possibly this is the reason.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-09-28 15:41:49]
samual sprat - Posts: 343
Hey Folks. So did this ever get resolved? Is FXCM Spreadbetting working now or still being blocked by FXCM?
[2017-09-28 18:11:41]
Sierra Chart Engineering - Posts: 104368
Nothing will be resolved with IG Markets.

FXCM is supported by Sierra Chart. Follow the instructions on this page:
https://www.sierrachart.com/index.php?page=doc/FXCMTrading.php

We do not know about spread betting through FXCM. You need to ask them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account