Support Board
Date/Time: Mon, 25 Nov 2024 04:31:43 +0000
Mirus/Zenfire: now with server-side OCO and bracket orders
View Count: 7240
| [2013-12-29 19:42:55] |
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Rithmic will continue to be supported beyond January 1, 2014. We ourselves will never remove support for Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-12-30 00:02:33] |
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If you will be switching to the T4 trading platform service, then follow the instructions here: Switching to CTS T4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-01-02 11:41:38] |
| Luke - Posts: 142 |
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We are working out the details now to allow them to continue to use the data feed and we will manually verify they have a trading account
Any update here for Mirus customers? I was hoping to use the Sierra Realtime Feed for charting (instead of Iqfeed) and continue executing trades through NT/Zenfire. |
| [2014-01-02 12:00:24] |
| sbsierra - Posts: 71 |
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@Lukas Keller: What don't you understand? Zen-Fire is not supported anymore!!! You have to switch to CTS T4 or broker or software. However I am not a SC Supporter, but I really understand their position. Take a look at other Supportforums, developing with BigTick seems to be horror. And Zen-Fire is not simply updated, it is switched to BigTick. Date Time Of Last Edit: 2014-01-02 12:01:04
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| [2014-01-02 13:27:52] |
| Luke - Posts: 142 |
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sbsierra: first of all, calm down. i quoted sierrachart engineering from above, they said that they will allow mirus customers to continue using the sierra futures data feed and will MANUALLY verify they have a trading account with mirus. the problem is i wanted to cancel my iqfeed data subscription and use the sierrachart feed for charting, which now isn´t possible anymore, since support for zenfire stopped, so i am just asking for an update on when the manual verification process will be implemented... |
| [2014-01-02 14:25:03] |
| sbsierra - Posts: 71 |
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Okay, Lukas. take a look here: EUREX and ICE Exchange Support | Post: 20438 I want the same thing, cancel iqfeed and use sierrachart feed together with mirus (CTS T4). But ... mirus account is not yet switched. |
| [2014-01-02 14:59:20] |
| ganz - Posts: 1048 |
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Looks like BigTick/Zen-Fire is far from the proper condition https://www.bigmiketrading.com/brokers-data-feeds/29928-zenfire-no-more.html |
| [2014-01-02 15:57:28] |
| Luke - Posts: 142 |
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Looks like BigTick/Zen-Fire is far from the proper condition
zenfire still a mess today, can´t connect through ninjatrader, i have also been monitoring all the trading forums, lots of upset customers. my broker says i could switch to cts t4 next week. still hoping that the technicians get it sorted out. |
| [2014-01-02 16:36:23] |
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Any update here for Mirus customers? I was hoping to use the Sierra Realtime Feed for charting (instead of Iqfeed) and continue executing trades through NT/Zenfire. This was discussed with the management of our data provider, and it was determined that this is not going to be practical to do (manual trading account verification). We apologize for the continuously changing situation. However, please contact Mirus and have them put you on the CTS T4 trading platform. This is supported by Sierra Chart. Here are the instructions: Switching to CTS T4 In this way you can use the Sierra Chart data feed. And also trade. We believe this is a good alternative and probably may even be faster than manual account verification. Assuming they can get you set up in a couple of days. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-01-02 16:38:11
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| [2014-01-08 20:22:13] |
| rwilliams1 - Posts: 346 |
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You mentioned earlier that the formal documentation on CQG will be forthcoming. When will the formal documentation for your upcoming CQG Fix be available? Thx.
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