Support Board
Date/Time: Sun, 22 Dec 2024 12:35:01 +0000
Trade Window Question
View Count: 649
| [2024-10-16 13:25:21] |
| John - SC Support - Posts: 36808 |
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You can have additional Sierra Chart accounts, but there is no need for it. In order to trade 2 different prop firms with Sierra Chart, you need to have a second installation of Sierra Chart, therefore one will be connected to one prop firm and the other installation to the other prop firm. Refer to the following for how to install a second Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-02 05:39:02] |
| User635925 - Posts: 18 |
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Hi Could you please let me know Why $42 got deducted from my card Yesterday itself i had made the payment for exchange charges |
| [2024-11-04 16:32:28] |
| User635925 - Posts: 18 |
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Hello Guys Didn't received deduction reason (attaching screenshot for reference) |
 04112024.jpg / V - Attached On 2024-11-04 16:32:18 UTC - Size: 114.37 KB - 26 views |
| [2024-11-04 18:27:15] |
| Sierra_Chart Engineering - Posts: 17595 |
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Refer to: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-20 08:02:03] |
| User635925 - Posts: 18 |
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Hi Could you please check after rollover my sierra chart is not showing current days data (attached screenshot for reference) |
| ES VWAP.jpg / V - Attached On 2024-12-20 08:01:02 UTC - Size: 232.13 KB - 5 views ES Candles Chart.jpg / V - Attached On 2024-12-20 08:01:08 UTC - Size: 167.89 KB - 6 views Attachment Deleted. |
| [2024-12-20 15:13:58] |
| John - SC Support - Posts: 36808 |
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We do not know why you are missing data for that time. Follow these instructions to redownload the missing data by selecting the 2 most recent contracts: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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