Support Board
Date/Time: Fri, 22 Nov 2024 10:57:51 +0000
TIME AND SALES
View Count: 810
| [2024-09-12 20:06:08] |
| User257481 - Posts: 36 |
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again 3 T&S same settings and not all of them get the same data it's so wired. I can tell that I transferred some charts and dom from different charts books so I don't know if this connect to this problem
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 2024-09-12-23-02-07111.png / V - Attached On 2024-09-12 20:03:21 UTC - Size: 127.07 KB - 60 views |
| [2024-09-12 21:28:01] |
| Sierra_Chart Engineering - Posts: 17143 |
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Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-13 13:25:00] |
| User257481 - Posts: 36 |
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i think i never tuch somting here if there's somting that can fix an I needed to change let me know please
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| 2024-09-13-16-23-29 1.png / V - Attached On 2024-09-13 13:24:23 UTC - Size: 212.61 KB - 50 views |
| [2024-09-13 13:25:00] |
| User257481 - Posts: 36 |
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i think i never tuch somting here if there's somting that can fix an I needed to change let me know please
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| [2024-09-13 13:25:25] |
| User257481 - Posts: 36 |
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File attached
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| 2024-09-13-16-23-29 1.png / V - Attached On 2024-09-13 13:25:14 UTC - Size: 212.61 KB - 46 views |
| [2024-09-13 13:26:05] |
| User257481 - Posts: 36 |
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i forget to attached for the first time
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| 2024-09-13-16-23-29 1.png / V - Attached On 2024-09-13 13:26:01 UTC - Size: 212.61 KB - 44 views |
| [2024-09-13 18:32:46] |
| User257481 - Posts: 36 |
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same time and sales same settings and filter 3 different data is comings
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| 2024-09-13-21-30-47 cc.png / V - Attached On 2024-09-13 18:32:38 UTC - Size: 210.36 KB - 46 views Attachment Deleted. |
| [2024-09-13 19:20:36] |
| John - SC Support - Posts: 36203 |
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The good news is that we now see the exact same data when it is printed in each of the three windows. So that means that the Time and Sales is definitely picking up the correct data. For example, the posting at 13:06:42.290019 is in all three windows with a volume of 52. Given this, the implication is that the filtering value is not the same for all 3 windows. If they were all set to 50, then you would not be getting the values less than 50 in these windows. In particular, it looks like the Time and Sales filtering are set to the following, from left to right in the image: - Referencing Chart #10: 20 - Referencing Chart #5: 50 - Referencing Chart #11: uncertain Also make sure the option for "Show Bid and Ask Records" is set the same between all three windows. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-14 07:39:33] |
| User257481 - Posts: 36 |
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Yes I got what you say but still from my understanding if I filter 10 or 20 or 50 I’ll see all the sales prints above . And in this case I see only part of them the one set to 10 and above I see 80 print and 50 print and the one filter for 50 and above you not see those prints that you see at the 10 and above so I got confused a bit I just know for sure it was not like that before I start to get this problem
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| [2024-09-16 13:54:50] |
| John - SC Support - Posts: 36203 |
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In the last image you sent, where are you seeing a print that is above the filtering levels that is not showing in other windows? We need the exact time and volume value. Also, what are the filters set to in all 3 windows? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-17 15:49:50] |
| User257481 - Posts: 36 |
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the left 20 the other 2 are 50 I add pics you can see 74 print only in of of them
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| 2024-09-17-18-44-50 kkk.png / V - Attached On 2024-09-17 15:49:37 UTC - Size: 169.3 KB - 51 views Attachment Deleted. |
| [2024-09-17 17:26:27] |
| John - SC Support - Posts: 36203 |
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There has to be something else different in the settings for those Time and Sales windows. In particular, the one associated with Chart #5. Please look at the settings for that Time and Sales and see what is different - note the Combining option at the top in particular.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-17 17:45:28] |
| User257481 - Posts: 36 |
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all of them the same settings and do not combine at all those 3
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| [2024-09-17 17:57:36] |
| John - SC Support - Posts: 36203 |
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Please get us that chartbook so we can take a look. Follow these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-18 06:30:47] |
| User257481 - Posts: 36 |
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hi , this is the chartbook
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 ES 2M JULY 29 2024 .Cht - Attached On 2024-09-18 06:30:16 UTC - Size: 127.46 KB - 98 views |
| [2024-09-23 18:16:07] |
| User257481 - Posts: 36 |
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you can see again here different prints with the same preference
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| 2024-09-23-21-14-03jjjj.png / V - Attached On 2024-09-23 18:15:11 UTC - Size: 262.51 KB - 44 views |
| [2024-09-26 02:18:00] |
| Sierra_Chart Engineering - Posts: 17143 |
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Check this setting, for each of the charts: Chart Settings: Combine Trades into Original Summary Trade (Data Feed and Exchange Specific) (Chart >> Chart Settings >> Chart Data >> Chart Data menu) Make sure it is set consistently. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-26 08:32:37] |
| User257481 - Posts: 36 |
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this is something you ask from me to check already and they all setup the smae
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| [2024-09-26 11:51:34] |
| Sierra_Chart Engineering - Posts: 17143 |
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We are not able to reproduce any differences ourselves. So we do not know what the issue is in your case.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-26 12:31:49] |
| User257481 - Posts: 36 |
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For my opinion is very simple im not getting all the prints at time and sales above 50 from some reason. I check with friends we have the same set up same filter and the get all the prints something not working well in my preferences and I don t know what and in need your help to solve that because I can't work you can see my history of that its not make sense
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| [2024-10-15 05:47:35] |
| User257481 - Posts: 36 |
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hi guys my problem with the time and sales are still there I see print in my replay and I not see it in real time and its really effect my trading please help me with that
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| [2024-10-15 15:06:43] |
| John - SC Support - Posts: 36203 |
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Keep in mind that during a replay, if the Time and Sales data is not stored for the particular time, then the information will not update. So it's possible that what you are seeing is old Time and Sales data during a replay that is not associated with the particular time you think it is. Also, during a replay, the Time and Sales data are going to be for the main Symbol and not for the "Trade and Current Quote Symbol", if you have one setup. This is different from live, where the Time and Sales that are displayed are for the Trade and Current Quote Symbol. Other than these, we have looked at your setup and we are not able to reproduce anything. There is nothing in your settings that would cause something along these lines. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-16 09:31:12] |
| User257481 - Posts: 36 |
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but i have a frind with same setup as mine that see print I dont get in mine and also I have a proof for that becouse I have a delta charts set to show me print above 50 only like the time and sales and at the delta charts I see prints coming in and not at the time and sales and also at the replay
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| [2024-10-16 12:59:36] |
| Sierra_Chart Engineering - Posts: 17143 |
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We cannot provide any further help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-20 16:33:07] |
| User257481 - Posts: 36 |
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I'm not sure what I need to do with that ?
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