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Date/Time: Wed, 27 Nov 2024 21:37:10 +0000



BTCUSD-BITFINEX stuck fixed price

View Count: 2342

[2014-09-03 07:21:08]
Brooks - Posts: 5
Many thanks to all of you at SC who are working on this and keeping us informed. All other argument aside, it's great to see that you're on top of this. It gives me great confidence. <3
[2014-09-03 07:33:56]
mountainwolf - Posts: 37
And we are in the process now, of porting Sierra Chart
Great news. Good luck with that.
Date Time Of Last Edit: 2014-09-03 13:16:06
[2014-09-03 07:42:27]
Sierra Chart Engineering - Posts: 104368
Bitfinex feed is now up.

What we suspect was happening was the server was blocking our server because there was too many requests. We reduced the frequency to 6 requests every 10 seconds.

Also one user sometime in the past asked us to collect data for the DRK versus the Bitcoin and Litecoin. This was unnecessarily using up requests and contributing to the problem. This has been dropped.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-09-03 07:43:15
[2014-09-24 05:43:36]
Brooks - Posts: 5
Man, I love this software! You guys are amazing. Thanks for getting this sorted out quickly.

Unfortunately, I have a new problem, one that may be related. I took a couple of weeks off of heavy trading and came back to find that Bitfinex LTC-USD data stops at September 5th for me and LTC-BTC stops at September 3rd. Am I the only one experiencing this? Can I fix it?

Thanks again,
Brooks
[2014-09-24 06:36:04]
oyvinds - Posts: 28
There is a thread regarding LTCUSD at BFX here: LTCUSD-BITFINEX & LTCBTC-BITFINEX stuck since forever

tl;dr: They are aware of it.
[2014-09-24 06:38:48]
Brooks - Posts: 5
ty oyvinds :)
[2014-12-08 18:37:21]
Sierra Chart Engineering - Posts: 104368
These pairs are now available again:

Unfortunately, I have a new problem, one that may be related. I took a couple of weeks off of heavy trading and came back to find that Bitfinex LTC-USD data stops at September 5th for me and LTC-BTC stops at September 3rd. Am I the only one experiencing this? Can I fix it?

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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