Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 07:00:59 +0000



Problems after update

View Count: 540

[2024-06-27 02:47:33]
nicktrader - Posts: 709
As I had already written, I had taken the current version from your homepage (2646) for "neutral" testing and installed it on a completely different disk. I then left SC in its original state.
I then used "Find Symbol" to create a chartbook for the FDAX, consisting of an M15 chart without studies and a DOM also without studies.
Then the first test run and immediately after a few seconds the abortion (see my video)

I had even taken an older CHT that was last used in January. Rollover... and test run ... and then immediately aborted.
From my point of view, every CHT causes this problem.

I have no problems with 2642. Everything is stable
[2024-06-27 07:42:45]
Sierra_Chart Engineering - Posts: 17154
We believe we have found the problem. We are putting out a new release now.

The cause of the issue exists in older versions but there are changes in newer versions, which make the issue apparent.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-06-27 08:27:34]
nicktrader - Posts: 709
2650 looks stable in the first sight
[2024-06-27 11:15:54]
Sierra_Chart Engineering - Posts: 17154
More work is needed. But good that you are not noticing the issue. It might be resolved but more work is needed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-06-27 15:36:40]
Sierra_Chart Engineering - Posts: 17154
Issue resolved. More information:
Stability Issue in Recent Sierra Chart Versions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account