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Date/Time: Thu, 21 Nov 2024 20:46:53 +0000

How to Post a Message for Support

Trade Activity Log Quick Filter

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[2024-08-23 13:51:03] #25 [Go To First Post]
Sierra_Chart Engineering - Posts: 17137
There could not be any random issue with this. This is not even technically possible. Be sure after setting the Note to press Apply All. Provide a screenshot, of the Trade Activity Log Display Settings window and also of the Trade Activity Log window itself showing the Note column. You can attach them by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-23 14:01:53] #26 [Go To First Post]
Jimmyy - Posts: 221
Uploading two screenshots. Please check Just to confirm, this is how it should work right? : Upon filtering with the note, I want it to display every trade with the same note


Attachment Deleted. Private File Private File

[2024-08-23 14:10:45] #27 [Go To First Post]
Sierra_Chart Engineering - Posts: 17137
We think the problem relates to you not setting the note for each and every fill involved in the trade. And this is why you are getting the results you are. The Note must be set on every single fill on the first tab, Trade Activity that you want to include in the Trades. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-23 14:14:40

[2024-08-23 14:15:41] #28 [Go To First Post]
Jimmyy - Posts: 221
oh god, that is too much to do. any workaround you'll can do ?

[2024-08-23 14:36:32] #29 [Go To First Post]
Sierra_Chart Engineering - Posts: 17137
No definitely no workaround. That would be inconsistent. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-23 14:41:30] #30 [Go To First Post]
Jimmyy - Posts: 221
Please check these screenshots. I entered the note in every entry but in the screenshots there is one (first) trade is missing. Date Time Of Last Edit: 2024-08-24 04:19:26


Private File Private File

[2024-08-24 13:00:12] #31 [Go To First Post]
Jimmyy - Posts: 221
btw v2670 is very laggy. laggy as in moving charts around i can see its not smooth at all. v2657 is working perfectly fine. one more thing happening in v2670 is. the drop down field drops twice instead of just once. for eg. the note or from date field in display setting of TAL upon clicking drops once goes backup immediately drops again.

[2024-08-24 20:21:15] #32 [Go To First Post]
Sierra_Chart Engineering - Posts: 17137
It is impossible for us to validate what you are showing in #30. There must be one order fill you are overlooking that does not have the right Note: one more thing happening in v2670 is. the drop down field drops twice instead of just once. for eg. the note or from date field in display setting of TAL upon clicking drops once goes backup immediately drops again. there definitely could not be anything wrong in Sierra Chart regarding this. There are no changes: btw v2670 is very laggy. laggy as in moving charts around i can see its not smooth at all. v2657 is working perfectly fine. Refer to: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.44 - Performance Differences Between Versions of Sierra Chart And: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.57 - Operating System and Hardware Changes to Improve Performance There are no performance issues in this version. This is an issue on your side to resolve. We will check on this: one more thing happening in v2670 is. the drop down field drops twice instead of just once. for eg. the note or from date field in display setting of TAL upon clicking drops once goes backup immediately drops again. But we suspect this is due to the Windows operating system wacky behavior. We have to understand why this is happening. We will do our best with it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-24 20:46:54

[2024-08-25 16:38:01] #33 [Go To First Post]
Jimmyy - Posts: 221
I know the nasdaq feed has been removed and i tried to look for the nasdaq index ticker but couldnt find it. is it still possible to get nasdaq ticker ?

[2024-08-26 15:59:26] #34 [Go To First Post]
Jimmyy - Posts: 221
is there nasdaq index ticker available in COBE global indexes? Also, I am not able to download historical data for any symbols in CBOE global indexes and nor am i able to get all the symbols, hence the above question. I am not subscribed to CBOE. Thank you

[2024-08-26 19:53:53] #35 [Go To First Post]
John - SC Support - Posts: 36198
You can not get any data for the "CBOE Global Indices" unless you are subscribed to that exchange. The following instruments that contain the word "Nasdaq" are available from the "CBOE Global Indices" exchange: IHS-Mkt Proshares Ultra Nasdaq Biotechnology ETF IHS-Mkt Proshares Ultrashort Nasdaq Biotechnology ETF CBOE Nasdaq-100 BuyWrite Index CBOE NASDAQ-100 Half BuyWrite V2 Index CBOE NASDAQ-100 BuyWrite V2 Index Cboe NASDAQ-100 BuyWrite V2 UCITS Index Global X Nasdaq 100 Covered Call & Growth ETF Intraday Indicative Value IHS-Mkt Proshares Ultra Nasdaq Cloud Computing ETF IHS-Mkt Proshares Ultra Nasdaq Cybersecurity ETF Cboe Nasdaq-100 NDX,NDXP VIX Index For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-27 03:48:16] #36 [Go To First Post]
Jimmyy - Posts: 221
Could you please send me a screenshot of yesterdays 15min chart of Cboe Nasdaq-100 NDX with OHLC shown for any one candle. Thank you And also how much historical intraday data is available for the same ? Date Time Of Last Edit: 2024-08-27 03:48:43

[2024-08-27 14:32:55] #37 [Go To First Post]
John - SC Support - Posts: 36198
See the following image: https://www.sierrachart.com/image.php?Image=1724768016428.png We only have data to when we started offering the CBOE Indices exchange, which is May 28, 2024. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-27 14:37:50] #38 [Go To First Post]
Jimmyy - Posts: 221
this is not what i am looking for Cboe Nasdaq-100 NDX,NDXP VIX Index is this a single ticker ? Just want to see the NDX index chart. Also if you could have candlestick bars on the chart would be great

[2024-08-27 16:38:58] #39 [Go To First Post]
John - SC Support - Posts: 36198
Yes, the "Cboe Nasdaq-100 NDX,NDXP VIX Index" is a single instrument. We gave you the list of what is available from the CBOE. If you are not seeing what you want, then it is not available. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-27 16:44:08] #40 [Go To First Post]
Jimmyy - Posts: 221
so now that you guys have removed the nasdaq feed, i am assuming there is no way i can get the ndx index chart right? not the cfds ndx chart or anything but the proper ndx index chart

[2024-08-27 17:38:30] #41 [Go To First Post]
John - SC Support - Posts: 36198
The CFD data for NAS100 is available. This is listed under the "CFD - FXCM" section on the "File >> Find Symbol" window. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-27 17:42:31] #42 [Go To First Post]
Jimmyy - Posts: 221
no, thats what m saying i dont want the cfd chart. i want the actual nasdaq index chart coming from nasdaq. Anyway to get that?

[2024-08-27 17:49:54] #43 [Go To First Post]
John - SC Support - Posts: 36198
No. We were just pointing out what was available. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-11-02 11:40:09] #44 [Go To First Post]
Jimmyy - Posts: 221
Refer to: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.44 - Performance Differences Between Versions of Sierra Chart And: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.57 - Operating System and Hardware Changes to Improve Performance There are no performance issues in this version. This is an issue on your side to resolve. So i was able to figure out why moving the charts is laggy in versions above 2657. Having OpenGL enabled on versions above 2657 until the current v2700 is making the charts laggy. Disabling it improves the performance very much(its not laggy atleast) but it is still not the same as v2657 where OpenGL was always enabled. So my v2657 with OpenGL enabled is perfect V2658 to v2700 with OpenGL enabled is the worst and laggy V2658 to v2700 with OpenGL disabled is much much better (non laggy) but not as perfect as v2657 with OpenGL enabled. Date Time Of Last Edit: 2024-11-02 12:12:33

[2024-11-03 04:43:33] #45 [Go To First Post]
Sierra_Chart Engineering - Posts: 17137
Not aware of any changes with OpenGL but we will check. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-11-04 04:32:25] #46 [Go To First Post]
Jimmyy - Posts: 221
So while you'll check that, i am not if it is necessary to update to version newer than v2657 to be able to trade on Teton routing because of integration of CME ilink3

[2024-11-04 05:17:08] #47 [Go To First Post]
Sierra_Chart Engineering - Posts: 17137
No, you do not have to update related to iLink 3. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-11-04 16:50:54] #48 [Go To First Post]
Jimmyy - Posts: 221
okay. Thank you. please let me know once you have an update regarding the previous lag issue related to OpenGL

[2024-11-04 18:01:33] #49 [Go To First Post]
Sierra_Chart Engineering - Posts: 17137
It is doubtful there are any changes we did which would cause an issue. No performance issues have been identified so far. Refer to: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.44 - Performance Differences Between Versions of Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-04 18:23:10

[2024-11-04 18:11:43] #50 [Go To First Post]
Jimmyy - Posts: 221
so why am i having that lag? i literally did a clean format to my computer. Fresh installed SierraChart and only upon enabling the OpenGl I am having the lag on versions above 2657. is there anything else that i can give a try ? My computer is also very new and high end. i9 12th gen processor, 32gigs ram and ssd. and a nvdia geforce 1650 4gb gpu. I really shouldnt be having any lag. Date Time Of Last Edit: 2024-11-04 18:36:49

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