Support Board
Date/Time: Mon, 25 Nov 2024 05:15:34 +0000
Horizontal Zoom out and Vertical price axis zoom
View Count: 1330
| [2024-02-08 18:19:13] |
| Jimmyy - Posts: 221 |
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Try copying a chart where this is not working to the new chartbook that you started. See if it works in that case.
If it does, then copy all the chart from the old chartbook to the new one and move forward with the new chartbook. Tried to duplicate charts to new chartbook. Did not work. Will need create new charts it seems. |
| [2024-02-09 11:20:55] |
| Jimmyy - Posts: 221 |
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I was able to figure out what the issue was. My scale range was set to "Constant Range" and when I changed the scale range to "automatic" it solved the problem. Just letting yall know. don't know if that's how its supposed to be. |
| [2024-02-09 14:33:17] |
| Jimmyy - Posts: 221 |
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Yeah i think this needs to be fixed. I can see there's a difference between Scale in Constant range and automatic. So the setting is not working when the scale is set to Constant range. I think that needs to be fixed |
| [2024-02-13 10:48:34] |
| Jimmyy - Posts: 221 |
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Is there any update on this ?
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| [2024-02-15 04:54:53] |
| Jimmyy - Posts: 221 |
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Yeah i think this needs to be fixed. I can see there's a difference between Scale in Constant range and automatic.
So the setting is not working when the scale is set to Constant range. I think that needs to be fixed Support seems to have missed this. Any revert here support ? Thanks |
| [2024-02-15 08:43:17] |
| Sierra_Chart Engineering - Posts: 17169 |
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Update to version 2602. This should now be resolved. The way that constant range scaling works is very different than other scale modes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-15 08:43:30
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| [2024-02-15 10:57:06] |
| Jimmyy - Posts: 221 |
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Thanks for that. One more thing I just noticed and I had even raised this issue before that the sensitivity to increase/decrease the range with my mouse button was too much like even a little movement with the mouse pointer and the range would increase/decrease too much. And I was told thats because of my mouse DPI setting which was also a little strange to me. But what I have noticed is : When the scale range is set to automatic : I am not facing the above issue, the increase/decrease range with the mouse is working very well and not sensitive like i described above. But when scale range is set to "constant range" I am facing the above issue. I am assuming thats just how constant range functions. |
| [2024-02-15 17:11:58] |
| Sierra_Chart Engineering - Posts: 17169 |
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No it should not be like that. There might be a setting which is affecting this. Check the Vertical Scroll Multiplier in Chart >> Chart Settings. Reduce that value. It can be fractional. It can be less than .1.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-15 17:17:14
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| [2024-02-15 21:13:26] |
| Sierra_Chart Engineering - Posts: 17169 |
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If the Vertical Scroll Multiplier does not affect the overly sensitive scaling adjustments (It would only apply if you are using the Scroll Wheel), then we will need to implement an adjustable setting for this. We will do that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-16 04:52:28] |
| Jimmyy - Posts: 221 |
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Yep, Vertical scroll multiplier does not make any difference to the sensitivity because i am not using the mouse scroll in this scenario. I am using the mouse pointer. Idk if vertical scroll can even work at the price scale. Because using the scroll at price axis just does what the scroll does if i was using it elsewhere in the chart i.e it changes the spacing of the candles. Regarding the original sensitivity issue, I am not sure if you guys are able to reproduce the issue on your side. But the price scale adjustments just feels very different/sensitive on constant range than on automatic. I can upload a screen recording but not sure if that'll help. Let me know. Thanks. |
| [2024-02-16 04:53:20] |
| Sierra_Chart Engineering - Posts: 17169 |
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We need some time to look into this and we will determine a solution. So you notice a high sensitivity with a Constant Range Scale and changing the scale range? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-16 04:54:04
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| [2024-02-16 06:46:15] |
| Jimmyy - Posts: 221 |
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So you notice a high sensitivity with a Constant Range Scale and changing the scale range?
Yes. like high sensitivity when moving the scale range up/down on "constant range scale". Sometimes it feels normal sometimes not. On "automatic" the sensitivity is constant and normal. |
| [2024-02-18 04:35:26] |
| Sierra_Chart Engineering - Posts: 17169 |
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This is now adjustable in version 2604. Refer to: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2604 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-18 05:11:20] |
| Jimmyy - Posts: 221 |
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Thank you so much. Seems to be much better now.
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| [2024-02-28 14:56:54] |
| User734593 - Posts: 39 |
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hI, hello, I want to watch futures in the same way ie with the same number of candles. I want to be able to default the number of candles on the chart for example 200 candles ? [in Amibroker program this is called "default zoom ( number of bars ) in a chart .... " ] I need an analogous tool in sierrachart is it possible to quickly edit such a tool - the number of candles, for example, using, for example, Tool Config 1, 2 , 3 ? This would be useful for different time scales. greetings |
| [2024-02-28 19:50:40] |
| John - SC Support - Posts: 36238 |
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We are not exactly sure what it is you are asking for. There is not a way to specify the number of bars to load in a chart. You can calculate this out based on your Bar Period and the amount of time you want to load. If you are wanting a way to count the bars, then there is the "Bar Numbering" study. Refer to the following: Bar Numbering If it is something else then we need more information on exactly what you want to accomplish. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-29 12:49:58] |
| User734593 - Posts: 39 |
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Hello, I am looking for a tool with which I can compare the behavior of a currency on the same time scale. I have a "zoom" tool that allows me to set the number of bars on a given chart by default. For example, I have a chartbook for the futures contract 6JU24 on a 15-minute scale I set 200 candles (Cfg1) on an hourly scale I set 300 candles (Cfg2) on a daily scale I set 400 candles (Cfg3) Having such a tool would make my work a lot easier. In the Amibroker program I had a tool with which I could set the default number of candles on the chart "zoom normal" (e.g.300) : - I could change the number of candles up to 200 by pressing "zoom in" - on a 15-minute scale - I could change the number of candles up to 400 by pressing "zoom out" - on a daily scale Having such a tool would make my work a lot easier. Thank you in advance for preparing such a tool, please let me know about it kind regards |
| [2024-02-29 17:07:43] |
| John - SC Support - Posts: 36238 |
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We do not have such a tool. We take all suggestions, but we can not say when we would get to any particular item. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-14 04:29:07] |
| Jimmyy - Posts: 221 |
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This is now adjustable in version 2604. Refer to:
https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2604 Hi, I have noticed that if a chart has been left idle for sometime, the zoom(sensitivity) does not function as it should. I then have to click on Scale range: Constant range again for it to perform as per my sensitivity setting. Sometimes I also have to do this upon starting SC for the first time. |
| [2024-03-16 03:40:11] |
| Sierra_Chart Engineering - Posts: 17169 |
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We looked into this. For constant range, the amount of interactive scaling is based off of the current constant range. If the range of the data has changed significantly compared to the current constant range, it might feel like the interactive scaling is more or less sensitive than it should be, until the user adjusts the range to what they expect. This is the only potential possibility since there is nothing else about interactive scaling that depends on time or data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-01 16:25:06] |
| Jimmyy - Posts: 221 |
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Could it be possible to make it such that it does not take into account the current range of the data ?
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| [2024-04-03 02:07:24] |
| Sierra_Chart Engineering - Posts: 17169 |
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No.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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