Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 17:53:07 +0000



Missing Market Depth Historical Graph At Certain Times

View Count: 1313

[2023-04-14 16:10:51]
Stav - Posts: 104
Hi John,


Okay I will check this, please ignore a screen shot image that I sent earlier, this was in error as I pressed the wrong button.

I will sent you a chart file with just the relevant DOM and MDHG when I see a real discrepancy and a screenshot so that
you see the time frame.

I've noticed that the DOM updates quicker than the MDHG, again like you say maybe due to my delayed feed.

Thanks as always for your help.

Kind Regards
Stephen
[2023-04-14 17:11:00]
Stav - Posts: 104
Hi John, Sierra Chart

Please see my DOM MDHG discrepancies (Chartbook 6) and my screen image pertaining to this time.

The problem is that the market is trading around the 4142 level and the limit orders above and belo are bids (in blue)
so not sure, strange!

I hope this helps.

Thank You.

Kind Regards
Stephen
Attachment Deleted.
attachmentChartbook6.Cht - Attached On 2023-04-14 17:07:06 UTC - Size: 4.8 KB - 101 views
imageESM23-CME[M] Renko 7t #1 2023-04-14 13_01_22.971.png / V - Attached On 2023-04-14 17:07:42 UTC - Size: 114.87 KB - 81 views
[2023-04-14 20:02:44]
John - SC Support - Posts: 36350
Had you just recently reloaded the chart or redownloaded data or anything of that nature, within the 10 minutes prior to this?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-04-15 11:30:58]
Stav - Posts: 104
Hi John,

No, I just let it run as normal.

I'll monitor it again on Monday and see when it happens and monitor if I've reloaded or downloaded data with 10
minutes prior.

Thanks.

Kind Regards
Stephen

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account