Support Board
Date/Time: Fri, 29 Nov 2024 02:35:12 +0000
[Locked] - Can't get sms code
View Count: 7543
| [2022-11-18 17:03:53] |
| John - SC Support - Posts: 36350 |
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User109115: You can not activate a trial as you have already used a trial recently under the Sierra Chart Account Name of "rogerw369". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-18 23:22:54] |
| User948202 - Posts: 2 |
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Hi, I activate sierra chart trial, however, I didn't receive any code although they mentioned that it already sent
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| [2022-11-21 16:16:03] |
| John - SC Support - Posts: 36350 |
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User948202: We see that your trial is active now. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-01 04:00:20] |
| User739006 - Posts: 1 |
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Hello I do have the same problem. Did not get recived SMS Code "{"ERROR":"Failed to send code to number. SMS already sent to number."}" please help me, Thank you. |
| [2022-12-01 12:30:22] |
| Sierra_Chart Engineering - Posts: 17218 |
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We have activated your Sierra Chart account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-23 14:16:28] |
| sabbers - Posts: 21 |
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I do have the same problem. Did not get recived SMS Code "{"ERROR":"Failed to send code to number. SMS already sent to number."}" however i did not receive any code. please help me too, Thank you. |
| [2022-12-23 14:44:44] |
| Sierra_Chart Engineering - Posts: 17218 |
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We have activated your Sierra Chart account. You may need to restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-23 14:44:50
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| [2022-12-23 16:34:50] |
| User691314 - Posts: 1 |
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I am not able to activate my account. There is some problem with sms authentication. I have not received any sms code. It says Error [Failed to send code to number. sms already sent to the number] Can you please help me with this? Date Time Of Last Edit: 2022-12-23 16:38:49
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 SMS FAIL.PNG / V - Attached On 2022-12-23 16:34:34 UTC - Size: 15.07 KB - 96 views |
| [2022-12-23 18:28:32] |
| John - SC Support - Posts: 36350 |
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User691314: You received that message because you have already used a Sierra Chart trial under a different account name. You can still use the non-activated trial which gives you access with a limited number of symbols. Refer to the following: https://www.sierrachart.com/index.php?page=doc/TrialAccountsAndActivations.php#Intro For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-28 14:17:00] |
| User430915 - Posts: 1 |
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I am not receiving sms code to activate my trail. it says failed to send sms code. Could you please help me with this?
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| [2022-12-28 17:07:12] |
| John - SC Support - Posts: 36350 |
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User430915: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-29 16:55:57] |
| User614237 - Posts: 1 |
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I have the same problem that others have on this support board thread. I am not able to get the SMS code, response: { "ERROR":"Failed to send code to number. SMS already sent to number." } Please could you active the trial account for me as well. |
| [2022-12-29 17:15:40] |
| Simon8787 - Posts: 7 |
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Hello, I have same error message that sms was already sent. Please could you support me Regards, |
| [2022-12-29 18:01:03] |
| John - SC Support - Posts: 36350 |
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User614237: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-29 18:01:28] |
| John - SC Support - Posts: 36350 |
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Simon8787: Your account was activated due to a separate ticket you had opened. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-30 01:50:07] |
| Halo - Posts: 1 |
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Hello I have not received a code through SMS to activate my account
Date Time Of Last Edit: 2022-12-30 01:51:53
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| [2022-12-30 12:24:51] |
| User948559 - Posts: 9 |
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Got the same error { "ERROR":"Failed to send code to number. SMS already sent to number." }
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| [2022-12-30 16:13:28] |
| John - SC Support - Posts: 36350 |
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Halo: We have activated the trial for your account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-30 16:17:18] |
| John - SC Support - Posts: 36350 |
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User948559: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-22 08:13:11] |
| Carryina - Posts: 2 |
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Dear Sierra Chart support, I did not receive my code either. Same problem as described above. |
| [2023-01-23 04:32:53] |
| Sierra_Chart Engineering - Posts: 17218 |
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Your account is activated.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-23 09:20:46] |
| mosaeed - Posts: 2 |
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hello i am getting the same respond can you please activate my trial all CME instruments does not load |
| [2023-01-23 21:50:37] |
| John - SC Support - Posts: 36350 |
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mosaeed: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-31 14:33:10] |
| KaosUNLTD - Posts: 1 |
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Hello, I received an error "Failed to send code to number. SMS already sent for account." I didn't put in my country code and now it won't send me another code.
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| [2023-01-31 16:56:29] |
| John - SC Support - Posts: 36350 |
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KaosUNLTD: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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