Support Board
Date/Time: Tue, 26 Nov 2024 11:42:06 +0000
Removal of TT Trading Accounts from Sierra Chart Accounts for AMP Users
View Count: 10283
[2021-04-21 10:43:14] |
User429199 - Posts: 14 |
Hi, regarding post 13, are we safe to wait for the new method by which AMP and SC enable access to non-professional data fees without the monthly login to a live account, or should I go the CQG route now? Thanks
|
[2021-04-21 16:35:26] |
Sierra Chart Engineering - Posts: 104368 |
Hi, regarding post 13, are we safe to wait for the new method by which AMP and SC enable access to non-professional data fees without the monthly login to a live account, Yes you can wait. We should have this done in about two weeks. Maybe sooner. Maybe just even a few days.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-04-26 11:19:27] |
User429199 - Posts: 14 |
Hi, I authored the above post 25. My live data has now become delayed data. I have a small live account with AMP but I do not know how to access that in order to conduct the monthly login. Thanks.
|
[2021-04-26 13:44:17] |
John - SC Support - Posts: 36286 |
User429199 - You should be setup with CQG for your order routing with AMP. Check with them to make sure. And if you are, then you should have a Username and Password for CQG. Once you have those, just go through these Setup Instructions to connect to that account: CQG Trading Platform Service That will then authorize you for the real-time data again. If you do not want to stay connected to that account, then follow these instructions to change your service back to "SC Data - All Services": Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-04-26 16:27:33] |
User344276 - Posts: 68 |
I'm a little confused. Is AMP going to reinstate support for TT trading accounts for Sierra chart accounts? As of lately are there any issues with using CQG for order routing? Thanks.
|
[2021-04-26 17:47:34] |
John - SC Support - Posts: 36286 |
Is AMP going to reinstate support for TT trading accounts for Sierra chart accounts?
No. As of lately are there any issues with using CQG for order routing?
No, there are no major issues with CQG for order routing. Our issues are mostly with the data. Just be aware of the limitations that are explained here (mostly the lack of Server Managed Bracket Orders): CQG Trading Platform Service: What is Included For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-04-26 18:31:09] |
SierraFan - Posts: 92 |
Sierra, How much longer before CME direct order routing feed is ready to use? My account just was put on delayed data cause of all this mess. I've been through the CQG feed and there was always a problem. I hope soon, are you able to say a time frame when we will back up?
|
[2021-04-26 19:00:20] |
John - SC Support - Posts: 36286 |
Keep an eye on this thread: Now Released: Upcoming CME Direct Routing For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-04-26 20:31:52] |
SierraFan - Posts: 92 |
John, "This project continues to move forward and we do have good news related to the clearing firm side, about moving the project forward. We cannot say more than that at this time. And there is a reason why we do not mention firms or brokers is at this time because we do not want those who are interested in using the service, switching to a different firm/broker just for this reason. We do not want to disadvantage other firms/brokers." If I have switch I'll do it!! Let me know when and where!!! |
[2021-04-27 12:51:46] |
SierraFan - Posts: 92 |
John, Can you get me in this group? " Most likely we will just have a smaller group of users using the service in the beginning." Thanks |
[2021-04-27 13:34:46] |
John - SC Support - Posts: 36286 |
John, Can you get me in this group?
When the time comes, we will let you know. We are not quite there yet. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-04-27 20:15:11] |
nosast - Posts: 312 |
Also currently looking into switching brokers. Am I right, that SC order routing with TT-Fix is still available when using EdgeClear for example? If I stick with SC which I plan to I will most likely stay with Denali data and use your own order routing. But will SC routing with TT-Fix stay or will it get phased out when SC CME direct connection is up and running with some well used brokers like AMP? |
[2021-04-27 21:17:44] |
Sierra Chart Engineering - Posts: 104368 |
Am I right, that SC order routing with TT-Fix is still available when using EdgeClear for example? Yes.But will SC routing with TT-Fix stay or will it get phased out when SC CME direct connection is up and running with some well used brokers like AMP?
It will stay for a period of time. Certainly until the end of the year. There is minimal overhead with maintaining it. The decision to remove it would be based upon the number of remaining users.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-27 21:18:00
|
[2021-04-27 21:26:04] |
nosast - Posts: 312 |
Ok thanks. My guess than is it's better to hold off for the time being or at least until I know if/when AMP will support your own CME routing. I will then chose the broker you suggest for the new solution and use Rithmic or CQG until it's released for live trading. Don't want to switch now for a solution that may pretty soon be removed.
|
[2021-04-28 16:35:50] |
User137379 - Posts: 11 |
I am referring to my posts #14, #15 and #17: Now the next one - Advantage Futures - they don't support order routing to the Eurex via TT any more. To be precise: They are asking a TT Map fee of $250 plus a connectivity fee of $74 per month for the TT Eurex connectivity. As User426686 already stated: With respect to the SC team i have to say, that it is very hard to find a valid broker/FCM which is supporting the new eurex setup. SC had invest a lot of time and money to build an excellent eurex data connection in terms of quality, reliability and lowest latencies. I really appreciate it - it is the reason that i want to leave my current platform and switch to SC. But after all it won't generate you any revenue, if you don't pay more attention to the broker / FCM side. You are very (very) strong at the technical side but i'm afraid less in area of partner management.
We really would prefer a substantial feedback on this whole issue - I assume at least most European SC Users. I know you have people, who have something to say. And with respect to commercial aspects I would like to understand your views and perspective, too. Date Time Of Last Edit: 2021-05-17 20:09:17
|
[2021-05-18 16:01:03] |
SierraFan - Posts: 92 |
Sierra, How much longer before CME direct order routing feed is ready to use? My account just was put on delayed data cause of all this mess. I've been through the CQG feed and there was always a problem. I hope soon, are you able to say a time frame when we will back up?
|
[2021-05-20 00:06:06] |
Sierra Chart Engineering - Posts: 104368 |
We are having a call tomorrow, to move forward with this, with one clearing firm. The development is all done at this point, so we are entering the testing and certification phase. Certification that is with the firm, not the CME. We already have passed all CME certifications.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-05-20 00:49:46] |
SierraFan - Posts: 92 |
Thanks for the quick response Sierra!
|
[2021-05-20 03:09:52] |
Sierra Chart Engineering - Posts: 104368 |
We now have completed the development of a feature to verify if you have a funded trading account with AMP to authorize the CME real-time data through the Denali Exchange Data Feed without having to connect once a month to your trading account, from Sierra Chart. You first need to have an account with the futures broker AMP with an account balance, of 100 USD at least. Go to this page: https://www.sierrachart.com/UserControlPanel.php?page=AMPTradingAccountVerification You will need to login if you are not already logged in. You can also select Help >> Account Control Panel from within Sierra Chart to login and then go to the link above afterwards. On that page, enter your AMP account identifier and then press the Update and Verify button. So with this method it is no longer necessary to connect once a month to your trading account from Sierra Chart using CQG, Rithmic, Transact or Interactive Brokers or whatever, to authorize the CME Group data through the Denali Exchange Data Feed: Denali Exchange Data Feed Here is the formal documentation: Easy Solution to CME Funded Trading Account Requirement Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-20 03:30:27
|
[2021-05-20 04:57:17] |
nicktrader - Posts: 711 |
Due to Post#43 I am now a little confused. I trade CME and EUREX via AMP. I have set "CQG WebAPI". I have never connected to my trading account once a month. Now there is a form to deposit the AMP account. If I deposit the AMP account, do I have to change my account settings or do I have to change anything at all? Many thanks |
[2021-05-20 14:29:07] |
Sierra Chart Engineering - Posts: 104368 |
I have never connected to my trading account once a month. You already are. You are connecting to your trading account all the time.In your case you do not need to do anything. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-05-25 17:03:06] |
SierraFan - Posts: 92 |
Sierra can you help? In the link below I've followed the steps and for the amp identifier is this my amp account number? If so, I've enter my amp account number with no success. Can you help? Update 2021-05-19. The information in this thread is now considered out of date. We now have developed a very easy method for you to verify if you have a funded trading account to meet CME market data requirements, if you have an account with the futures broker AMP. For complete information, refer to: Removal of TT Trading Accounts from Sierra Chart Accounts for AMP Users | Post: 266490 |
[2021-05-25 17:12:15] |
SierraFan - Posts: 92 |
Sierra, Thank You !!! That was really fast. Grateful for quick response!
|
[2021-05-25 23:05:27] |
Sierra_Chart Engineering - Posts: 17179 |
Regarding post #46 and #47 you needed to prefix your account number with AC. We did this. You are now all set. We apologize for the delay.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-05-25 23:41:32] |
SierraFan - Posts: 92 |
Thank You Sierra, you're the Best!!
|
[2021-05-26 03:09:21] |
dubbs - Posts: 36 |
So, in post #43 in this thread above, does this mean that the SC CME Direct Routing service is up and running, or is post #43 referring to something different? I've read some of this thread and a few other threads on the Support Board and it's unclear to me if your CME Direct Routing thing is up and running or not? And if it is up and running, can I trade with SC using my AMP account and the SC CME Direct Routing service by following the instructions in post #43? Or what is the easiest most efficient way for me to trade with my AMP account using SC? Can you please clarify this for me? Thanks
Date Time Of Last Edit: 2021-05-26 12:20:07
|
To post a message in this thread, you need to log in with your Sierra Chart account: