Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 22:45:49 +0000



stop order 'pending modify' if dragged into active price action

View Count: 2454

[2014-03-11 11:09:31]
Joe Hobart - Posts: 89
i assume since this is a special prerelease you probably already know this. Yesterdays 1106 build was working fine with new symbols, however in this build, i am only getting quotes and data for ES and YM. Just pointing it out in case there is a sneaky problem.

http://screencast.com/t/0zYtOuOYnGlB all the zero quoted items in this watchlist were unsuccessful in pulling new data since i shut down the last version
[2014-03-11 16:45:23]
Sierra Chart Engineering - Posts: 104368
'convert rejected stop to a market order'
This only applies to Attached Stop orders when they are initially submitted.

The market data issue you are seeing will affect all versions that support the new CTS T4 symbols. It has to do with security definition requests from the CTS T4 system failing. We have reported this to CTS. The solution would be to reconnect to the data feed using the Disconnect and Connect commands on the File menu. You may have to try that more than once in order to get the data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-11 17:00:45]
Joe Hobart - Posts: 89
i would hold off on publishing this version then, something is very wrong.

If i use the 'download prerelease' from the help link (yesterdays) The behavior i see is that the quote board works, but the data feeds dont initiate until i explicitly switch to them. In the prerelease when i test it, the charts get stuck on 'downloading historical data'. If i do as you suggest and connect and disconnect, maybe 2 out of 5 times, the ES chart will get going, and sometimes YM, but i cannot get any other instruments to work on charts, DOM or quoteboard. just retested and repro'd with about 5 cold program launches, and 30 dis/reconnect cycles.
[2014-03-11 17:46:12]
Sierra Chart Engineering - Posts: 104368
Post reviewed. This relates to problems with security definition requests from CTS T4. We are seeing how to solve this.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-12 02:02:04]
Sierra Chart Engineering - Posts: 104368
The market data issues will be resolved in version 1107. We will have this out in a couple more hours.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-03-12 11:26:23]
Joe Hobart - Posts: 89
well done folks! all tested functionality working as expected. Thank you for all the hard work on this. After evaluating 3 different data vendors, CTS provided the fastest most reliable feed i found. Im thrilled with all the improvements to the connector for it from my favorite fastest platform!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account