Support Board
Date/Time: Mon, 25 Nov 2024 14:31:45 +0000
Getting Started
View Count: 4590
| [2014-02-04 03:51:16] |
| Fxxtrader - Posts: 79 |
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My broker is AMP Futres, and they offer AMP/TTnet as a free data feed for Sierra Chart. I know you pay for what you get, but could you advise what is the difference between this data feed and http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php I intend to be on package 5 for order flow analysis, TPO, and profiling. Thanks. Date Time Of Last Edit: 2014-02-04 04:02:15
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| [2014-02-04 05:00:15] |
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The only practical difference is that with the Sierra Chart Real-time and Historical Data feed, there is very accurate Bid Volume and Ask Volume which is used with studies like Numbers bars. The Bid Volume and Ask Volume with AMP/TTNet really is much less than accurate.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-04 14:37:17] |
| Fxxtrader - Posts: 79 |
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Thanks for the response. Aside from cost, what is the difference and benefits between the following: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php http://www.sierrachart.com/index.php?l=doc/DTNIQFeed.html Thanks. |
| [2014-02-04 18:39:27] |
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This is a very hard question for us to answer. Data feeds are very complex services. We prefer that you use the Sierra Chart data feed. It is overall going to be more reliable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-04 19:45:37] |
| Fxxtrader - Posts: 79 |
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Thanks for the above response. Through my research so far I can only conclude that data feed questions are hard to answer and a complex topic. I finally have a SC username and password from my broker (AMP Futures) using AMP/TTnet. Now what do I do? Should I uninstall and re-install SC and start all over? Date Time Of Last Edit: 2014-02-05 02:22:43
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| [2014-02-05 03:48:26] |
| Fxxtrader - Posts: 79 |
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Hello, The $40 subscription fee for package 5, do I pay that to Sierra Chart directly or is it paid through my broker account, to SC? Same for the upgraded data, do I pay SC directly? |
| [2014-02-05 03:55:20] |
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There is no need to reinstall. Follow the instructions here: http://www.sierrachart.com/index.php?l=doc/AMPTTNet.php#SetupInstructions You do pay Sierra Chart directly for this. You can pay here: https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-05 04:00:20] |
| Fxxtrader - Posts: 79 |
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OK thanks. I will follow the instructions now. I asked about the fees because AMP is charging me $25/month to use SC. To be clear, I will pay fees directly to SC at the following rates: $40USD (package5) + $35 USD (data) totalling $75USD per month. The $25 AMP charges is an additional fee? |
| [2014-02-05 04:06:25] |
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You do not pay AMP any fees. That would only be if you were to use Sierra Chart provided through them. I will pay fees directly to SC at the following rates: $40USD (package5) + $35 USD (data) totalling $75USD per month.
Yes. This is a correct understanding.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-05 04:06:42
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| [2014-02-05 04:12:50] |
| Fxxtrader - Posts: 79 |
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Ok. They must be under the impression I'm using SC through them. I spoke with them today about that and they were not helpful at all. Will call them again tomorrow. I followed the set up instructions from the link provided earlier. The server drop down menu is all blank. I chose AMP/TTNet under service drop down menu. Placed the correct Sender Comp ID and PW with TT_PRICE as the target comp ID. What am I missing or doing wrong? Also, I do want to use the SC data. |
| [2014-02-05 04:39:19] |
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The way to approach it with AMP is tell them you want Sierra Chart package 3 and therefore you will not pay anything and disregard any Sierra Chart login information they give you. For the Server , we have set that for you on your account now. You just need to restart Sierra Chart. To use the Sierra Chart Futures data feed, follow the step-by-step instructions here: https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-05 05:13:06] |
| Fxxtrader - Posts: 79 |
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The way to approach it with AMP is tell them you want Sierra Chart package 3 and therefore you will not pay anything and disregard any Sierra Chart login information they give you. What do I do with the login they gave me today for package 5?I followed the steps for SC futures data feed and just waiting approval. Thanks. |
| [2014-02-05 17:07:58] |
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What do I do with the login they gave me today for package 5? Tell them to cancel it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-05 18:29:04] |
| Fxxtrader - Posts: 79 |
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I have asked AMP to cancel the login details for package 5 and requested a package 3 login and password, knowing them this should take a few days. I have subscribed to SC package 5 and SC real time and historical data directly through SC website. What do I do in the mean time? Do I need to inform them I want to use SC real time and historical futures data feed? I ask because on their online portal to select data they do not have this as an option they only have: CQG or AMP/TTnet. Date Time Of Last Edit: 2014-02-05 18:35:38
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| [2014-02-05 23:01:40] |
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You will be able to use your current Sierra Chart package that you pay through directly to us and the Sierra Chart Real-time data feed. Are you having any trouble connecting Sierra Chart to your AMP account? Do I need to inform them I want to use SC real time and historical futures data feed? No. Please do not mention this to them. It will only confuse things. You only need to specify AMP/TTnet.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-05 23:24:05] |
| Fxxtrader - Posts: 79 |
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You will be able to use your current Sierra Chart package that you pay through directly to us and the Sierra Chart Real-time data feed. Are you having any trouble connecting Sierra Chart to your AMP account?
Yes. Could the issue be related to logging in from a trial account? I got an email from SC accounting today. It advised, on the SC launch login pop up window I should click cancel and change account name to AMP account # and input AMP password. Doing this did not help, was what they were asking me to do? Do I need to inform them I want to use SC real time and historical futures data feed?
No. Please do not mention this to them. It will only confuse things. You only need to specify AMP/TTnet. LOL! Yes, that is absolutely true. I spoke with AMP today and the informed me that I don't need another login/password to use package three, that is, the package 5 login/password they gave me, yesterday, will also work for package 3. Date Time Of Last Edit: 2014-02-06 00:39:08
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| [2014-02-06 01:38:48] |
| User025122 - Posts: 2 |
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I've followed and reviewed the steps over and over... where am I going wrong? I need to get back to work, I've been away from trading for over 2 weeks now. Please help. Date Time Of Last Edit: 2014-02-06 01:39:16
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| [2014-02-06 02:19:53] |
| User025122 - Posts: 2 |
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Under account management I see the following message: Direct payments are not supported for your account type.
What does this mean? I thought I paid SC directly yesterday for package 5 and the SC data? Please Help!If you wish to pay for Sierra Chart directly, please create your own account. After your account is created, to log into the software using your own account information, follow these instructions. Also why is my name on these post changed? This is getting weird? Date Time Of Last Edit: 2014-02-06 02:24:19
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| [2014-02-06 02:40:08] |
| Fxxtrader - Posts: 79 |
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Is it possible I have two login? If yes, which one should i be using? Help, this is getting silly. |
| [2014-02-06 03:01:03] |
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We will give you a call and get this all sorted out for you. Could you please start an account support ticket here and let us know a good number to reach you on: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-06 03:05:57] |
| Fxxtrader - Posts: 79 |
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Sorry, did someone just call, we thought is was telemarketing? I will fill out the form now. Thanks.
Date Time Of Last Edit: 2014-02-06 03:08:16
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| [2014-02-12 03:58:27] |
| Fxxtrader - Posts: 79 |
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Hi, is it possible to move a chart from one chartbook to another chartbook? Thanks |
| [2014-02-12 04:01:02] |
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Chart >> Duplicate Chart to Chartbook.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-12 04:05:44] |
| Fxxtrader - Posts: 79 |
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Thanks, that was quick. It so easy to do things once you know how. The numbers bars calculated values, time axis. Is there a similar tool for price bars calculated values? A tool to calculate statistics along the price axis like it does along the time axis? |
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