Support Board
Date/Time: Mon, 25 Nov 2024 04:33:03 +0000
Mirus/Zenfire: now with server-side OCO and bracket orders
View Count: 7241
[2013-12-28 01:17:36] |
ganz - Posts: 1048 |
Paul.M, rwilliams1 FYI: 1. Rithmic/Zen-Fire Trading Requirement 2. Mirus provides CQG and CTS T4, AMP provides TTnet /and CQG/. |
[2013-12-28 03:55:52] |
rwilliams1 - Posts: 346 |
I wasn't aware Mirus offered CQG and CTS T4. I thought they only had Zenfire. Does anyone know where I can find a comprehensive list of CQG brokers that I can use with SC? Thx.
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[2013-12-28 04:12:46] |
ganz - Posts: 1048 |
rwilliams1 We should be the 100% honest: Mirus is the perfect brokerage company. Their staff are high qualified and the company spends a lot of money for R&D. Mirus does provide CTS T4 and CQG.This is 100% true. Contact your Mirus representative about that. There is not even a tiny reason to change the broker. >> where I can find a comprehensive list of CQG brokers that I can use with SC? http://cqg.com/Electronic-Trading/Trade-with-FCM-Partners.aspx |
[2013-12-28 07:10:25] |
rwilliams1 - Posts: 346 |
Ganz, I agree that Mirus is the perfect company. Their customer service is tremendous. That's why I was disappointed about possibly having to switch brokers. I know Mirus's clearing firms RCG and Dorman may offer the CQG option for their various Introducing Brokers but I have never heard of Mirus using CQG. It's not listed anywhere on their website. All I've seen from Mirus is Zenfire and Bigtick. But thanks for the info. I will contact them to find out. I'm curious, Ganz if you know anyone who is personally using CQG with Mirus? |
[2013-12-28 09:36:12] |
Sierra Chart Engineering - Posts: 104368 |
When we asked Mirus about CQG, we never got a response. We suggested that the Zen fire users could use our new upcoming CQG FIX support and our data feed. We got no response. If this is going to be a solution, we wouldn't even have spent 28+ hours we did on messing around with that Zen -Fire API. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-28 09:36:53
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[2013-12-28 10:06:03] |
ganz - Posts: 1048 |
My contact said me they (Mirus) were/are able to offer absolutely any position from the Dorman's list of trading services. All of them are available using Dorman as FCM: http://www.dormantrading.com/OnlineTrading/Default.aspx -CQG http://www.dormantrading.com/OnlineTrading/CQG.aspx -CTS T4 -Zen-Fire -TT But you are talking about CQG FIX. I've never heard ab'it before. ty. |
[2013-12-28 10:13:07] |
Paul.M - Posts: 113 |
TY ganz. I have a Dorman account, SierraSupport; Will I be able to connect this CQG (from Mirus/Dorman) to my Sierra ? Will I get intraday realtime market data from that CQG connection ? TY |
[2013-12-28 10:19:59] |
Sierra Chart Engineering - Posts: 104368 |
We have to talk to Mirus about CQG. So you never heard of CQG FIX? This is what we use. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-12-28 10:32:53] |
ganz - Posts: 1048 |
SC Support. We suggested that the Zen fire users could use our new upcoming CQG FIX support and our data feed. We got no response.
From their (Mirus) POV this has no any logic to spend a lot of money for the new trading engine (BigTick) but to offer 3-rd party one actively at this point of time. This was the reason for no response, imho.So you never heard of CQG FIX? This is what we use.
Never. CQG API is most popular for retail traders.Will CQG FIX be available for a retail trader? Is there any info from a FCM? ty. |
[2013-12-28 10:35:46] |
Sierra Chart Engineering - Posts: 104368 |
CQG FIX as we understand is available for retail traders. And FCMs can use it. We will get back to you on the details. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-12-28 10:44:59] |
Sierra Chart Engineering - Posts: 104368 |
See: https://develop.cqg.com/qd/?page=FIXConnectOverview
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2013-12-28 11:25:15] |
ganz - Posts: 1048 |
Paul.M FYI: CQG "WebTrader" is 30-40$/mo and depends on .Net 3.5 - the very very heavy solution. AMP offers CQG "WebTrader" for free but I'm not sure /3-rd party info/. CTS T4 looks good but their FIX API still in the beta stage for a long time. Date Time Of Last Edit: 2013-12-28 12:04:32
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[2013-12-28 14:41:20] |
Peter Power - Posts: 70 |
SCH support: You write here in post nr.20: "We will be supporting the Zen fire API, to verify user has a trading account, so they can take advantage of the CME exchange fee waiver and use the Sierra Chart market data feed. More details will follow." Does it mean I will be at least able to place orders using ZenFire directly from SierraChart? |
[2013-12-28 17:37:07] |
Bluefruit - Posts: 41 |
As a non-IT guy I'm a bit lost in the API / DTC discussion. Can anyone please advice me whether I'll be able to trade live from my Mirus/Dorman account if I subscribe for the Sierra Chart Real Time data feed from January 1?
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[2013-12-28 18:03:02] |
Paul.M - Posts: 113 |
I am following the advice in BMT forum: I complain to Sierra and Zenfire ! Kindly, please continue the Zenfire-Sierra support as we know it and love it. TY |
[2013-12-29 01:32:13] |
Sierra Chart Engineering - Posts: 104368 |
You write here in post nr.20: "We will be supporting the Zen fire API, to verify user has a trading account, so they can take advantage of the CME exchange fee waiver and use the Sierra Chart market data feed. More details will follow." Does it mean I will be at least able to place orders using ZenFire directly from SierraChart? Can anyone please advice me whether I'll be able to trade live from my Mirus/Dorman account if I subscribe for the Sierra Chart Real Time data feed from January 1 No. you will only be able to do charting. Not trading from Sierra Chart to Zen-Fire.I complain to Sierra and Zenfire ! Kindly, please continue the Zenfire-Sierra support as we know it and love it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-29 01:33:39
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[2013-12-29 04:44:55] |
Matt Zimberg - Posts: 3 |
Hello, I am Matt and I work at Optimus Trading Group. We support Sierra via the Rithmic feed. You are more than welcome to use Rithmic along with Sierra which is stable and provides all the accurate and unfiltered bid-ask volume data that you need for your analysis. We do not charge for data. You can try the demo here: http://ticktotrade.com/SierraChart.php (This is one of our Rithmic driven sites) You could trade using the Rithmic data directly on the Sierra chart and/or use the native platform of RTrader. Either one would be connected to your account and you could see the trades on both. We have also created a channel for Sierra demonstrated with the Rithmic datafeed: http://www.youtube.com/playlist?list=PLOGjoJXp0cmpaY-rXK1FsEc5a2QRqk3tc We of course want to accommodate all TRADING customers, except those who use it for data analysis and might execute outside our group. Then you have the option of getting the sierra data and/or other services like DTN/IQ, etc If you have any questions, please drop an email to support (at sign) optimusfutures.com phone NA 800 771 6748 local 561 367 8686 Thank you, Matt Optimus Trading Group |
[2013-12-29 08:11:25] |
Sierra Chart Engineering - Posts: 104368 |
It is now our final decision, that we will not be working with the Zen-Fire API in any way. Therefore we will not use it to authenticate whether a user has a Zen-Fire account in order for them to take advantage of the CME exchange fee waiver and use the new Sierra Chart Futures Data Feed Service for charting purposes. In general, the reason is we do not support API components and do not even want to support it in a limited way. We feel this is going in the wrong direction, like taking a step backward after all of the progress we made to remove APIs from Sierra Chart, and is only going to create unnecessary complications for us. We also believe that this decision is best to avoid confusion later on, by simply having a position that we no longer support Zen-fire. Otherwise, the inevitable question is how can I enter an order from Sierra Chart using Zen-Fire? Obviously you can't. So very simply will not do anything further with Zen-Fire. At this point, please discuss with your broker the situation. We are dropping out of it at this point. Once again, we have nothing against Zen-Fire or Mirus. This is simply a situation having to do with the backend technology they are changing to and our policies. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-29 19:15:52
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[2013-12-29 08:45:02] |
sbsierra - Posts: 71 |
My mirus contact wrote me, that it is no problem to switch the account to CTS-T4.
Date Time Of Last Edit: 2013-12-29 08:46:46
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[2013-12-29 08:47:28] |
Sierra Chart Engineering - Posts: 104368 |
OK this is good. We also realize that we have some Mirus customers who are using the new Sierra Chart CME data feed and we are sure that some of them will want to continue to use the data feed in January and take advantage of the CME waiver. We are working out the details now to allow them to continue to use the data feed and we will manually verify they have a trading account. If you are one of those customers, we are working on the situation for you. So with this particular situation, we will take care of you. More details will follow. If Mirus puts you on CTS T4, then you will be able to use the Sierra Chart real-time CME data feed and take advantage of the fee waiver without any special handling. So this will be the most ideal situation for the time being. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-29 19:14:28
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[2013-12-29 11:41:48] |
Peter Power - Posts: 70 |
What about the Rithmic datafeed? Is it going to be supported?
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[2013-12-29 19:13:10] |
Sierra Chart Engineering - Posts: 104368 |
Rithmic is currently supported and will continue to be supported. You should not have concern about losing Rithmic connectivity at January 1, 2014. This will not happen.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-12-29 19:13:44
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[2013-12-29 19:32:05] |
Paul.M - Posts: 113 |
Rithmic is currently supported and will continue to be supported. You should not have concern about losing Rithmic connectivity at January 1, 2014. This will not happen.
This sounds vague. Will Rithmic run on Sierra medium and longterm ? Not only 1.1.2014 Some of us need to switch broker, because of the zenfire nonsense. |
[2013-12-29 19:40:11] |
Peter Power - Posts: 70 |
Rithmic is currently supported and will continue to be supported. You should not have concern about losing Rithmic connectivity at January 1, 2014. This will not happen.
This sounds vague. Will Rithmic run on Sierra medium and longterm ? Not only 1.1.2014 Some of us need to switch broker, because of the zenfire nonsense. Exactly. Please elaborate |
[2013-12-29 19:42:55] |
Sierra Chart Engineering - Posts: 104368 |
Rithmic will continue to be supported beyond January 1, 2014. We ourselves will never remove support for Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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