Support Board
Date/Time: Sun, 19 Jan 2025 15:04:06 +0000
Cannot log to CQG
View Count: 4275
| [2018-04-10 00:40:25] |
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We apologize. We were thinking that you would contact us if there still is a connection problem and we will look at it Sunday evening. We can call now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-04-10 04:57:46] |
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For the record at this time you are able to connect to CQG FIX Trading. If you have a further problem, let us know. You wanted to know how to create a spread using a Sierra Chart study. This can be done with the Difference (Bar) study: Difference (Bar or Single Line) You can also use the exchange traded spreads available through CQG: CQG Trading Platform Service: CQG Exchange Traded Strategies/Spreads Symbol Format Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-04-11 13:20:25] |
| User973005 - Posts: 8 |
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This connection is completely unstable. Now returning back to connect then immediate disconnect pattern in a loop! Kindly inform whether this is a problem with CQG ? Software version: 1730 32-bit | 2018-04-11 14:15:59 Enabled for: Advanced Features. | 2018-04-11 14:15:59 Enabled for: Sierra Chart Historical Data Service. | 2018-04-11 14:15:59 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-04-11 14:15:59 Current selected Data/Trading service: CQG WebAPI | 2018-04-11 14:15:59 Chart Update Interval: 500 | 2018-04-11 14:15:59 Data/Trade Service Settings automatically set. | 2018-04-11 14:15:59 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2018-04-11 14:15:59 2018-04-11 09:15:59 Local computer time | 2018-04-11 14:15:59 2018-04-11 13:15:59 Local computer time in UTC | 2018-04-11 14:15:59 2018-04-11 14:15:59 Local computer time in SC Time Zone | 2018-04-11 14:15:59 2018-04-11 13:12:00 Server time in UTC | 2018-04-11 14:15:59 Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-04-11 14:15:59 Program path: C:\SierraChart\ | 2018-04-11 14:15:59 Data Files path: C:\SierraChart\Data\ | 2018-04-11 14:15:59 OS Version Number: 6.1 | 2018-04-11 14:15:59 Locale Setting: C | 2018-04-11 14:15:59 CQG WebAPI | Connecting to server api.cqg.com | 2018-04-11 14:16:01 CQG WebSocket | Connecting to WebSocket server. | 2018-04-11 14:16:01 CQG WebSocket socket (143) | Creating socket. Using TLS 1.2. | 2018-04-11 14:16:01 CQG WebSocket socket (143) | Connecting to IP: 208.48.16.35. | 2018-04-11 14:16:01 CQG WebSocket | Opening WebSocket. | 2018-04-11 14:16:01 CQG WebSocket | Sending WebSocket handshake. | 2018-04-11 14:16:01 CQG WebSocket socket (143) | WSASend called. Bytes sent = 307 | 2018-04-11 14:16:01 CQG WebSocket socket (143) | WSASend called. Bytes sent = 126 | 2018-04-11 14:16:01 CQG WebSocket socket (143) | WSASend called. Bytes sent = 183 | 2018-04-11 14:16:01 CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-04-11 14:16:01 CQG WebSocket | Header line. Connection: upgrade | 2018-04-11 14:16:01 CQG WebSocket | Header line. Sec-WebSocket-Accept: fx1f7L51Bwm6jBqKIlBYXWyVqro= | 2018-04-11 14:16:01 CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-04-11 14:16:01 CQG WebSocket | Header line. Upgrade: websocket | 2018-04-11 14:16:01 CQG WebSocket | Header line. | 2018-04-11 14:16:01 CQG WebSocket | Web socket state is now open. | 2018-04-11 14:16:01 CQG WebAPI | WebSocket connected. | 2018-04-11 14:16:01 CQG WebAPI | Sending market data logon message. | 2018-04-11 14:16:01 CQG WebSocket socket (143) | WSASend called. Bytes sent = 98 | 2018-04-11 14:16:01 CQG WebAPI | Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 | 2018-04-11 14:16:01 CQG WebAPI | Logon successful. Session Token = ZqeX8S3icRmoAq7b+rj/1V5kJvgXiyCk9LBMU9cCLKcp2ygRKc8wzQ+LmkO6tWFi3jN/4Ul3exn | 2018-04-11 14:16:01 CQG WebAPI | Connected to data and trading server. | 2018-04-11 14:16:01 CQG WebAPI | Sending Trade Accounts request message. | 2018-04-11 14:16:01 CQG WebSocket socket (143) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:01 CQG WebAPI | Brokerage name: AMP. Account Name: 112817 | 2018-04-11 14:16:01 CQG WebAPI | Sending collateral subscribe request. | 2018-04-11 14:16:01 CQG WebSocket socket (143) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:01 CQG WebSocket socket (143) | WSASend called. Bytes sent = 45 | 2018-04-11 14:16:01 CQG WebAPI | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2018-04-11 14:16:05 Connection to the external service has been lost. | 2018-04-11 14:16:05 CQG WebAPI | Sending Web API Logoff message. | 2018-04-11 14:16:05 CQG WebSocket socket (143) | WSASend called. Bytes sent = 38 | 2018-04-11 14:16:05 CQG WebSocket socket (143) | Adding bytes from final send buffer from buffered socket: 8 | 2018-04-11 14:16:05 CQG WebSocket socket (143) | Initiating close of socket by core. | 2018-04-11 14:16:05 CQG WebSocket | WebSocket closed. | 2018-04-11 14:16:05 CQG WebAPI | WebSocket closed. | 2018-04-11 14:16:05 CQG WebSocket socket (143) | Sending bytes from final send buffer: 8 | 2018-04-11 14:16:05 CQG WebSocket socket (143) | WSASend called. Bytes sent = 37 | 2018-04-11 14:16:05 CQG WebSocket socket (143) | Write in progress. Shutdown being delayed. | 2018-04-11 14:16:05 CQG WebSocket socket (143) | Write has completed. Shutdown being performed. | 2018-04-11 14:16:05 CQG WebSocket socket (143) | Shutdown started. Waiting for graceful close. | 2018-04-11 14:16:05 CQG WebAPI | Disconnected. | 2018-04-11 14:16:05 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-11 14:16:05 CQG WebSocket socket (143) | Socket gracefully closed by remote side. | 2018-04-11 14:16:05 CQG WebSocket socket (143) | Closed. | 2018-04-11 14:16:05 CQG WebAPI | Connecting to server api.cqg.com | 2018-04-11 14:16:08 CQG WebSocket | Connecting to WebSocket server. | 2018-04-11 14:16:08 CQG WebSocket socket (144) | Creating socket. Using TLS 1.2. | 2018-04-11 14:16:08 CQG WebSocket socket (144) | Connecting to IP: 208.48.16.35. | 2018-04-11 14:16:08 CQG WebSocket | Opening WebSocket. | 2018-04-11 14:16:08 CQG WebSocket | Sending WebSocket handshake. | 2018-04-11 14:16:08 CQG WebSocket socket (144) | WSASend called. Bytes sent = 307 | 2018-04-11 14:16:08 CQG WebSocket socket (144) | WSASend called. Bytes sent = 126 | 2018-04-11 14:16:08 CQG WebSocket socket (144) | WSASend called. Bytes sent = 183 | 2018-04-11 14:16:08 CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-04-11 14:16:08 CQG WebSocket | Header line. Connection: upgrade | 2018-04-11 14:16:08 CQG WebSocket | Header line. Sec-WebSocket-Accept: G5opIQJn+6p+okGHkoOr/6ZZRBA= | 2018-04-11 14:16:08 CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-04-11 14:16:08 CQG WebSocket | Header line. Upgrade: websocket | 2018-04-11 14:16:08 CQG WebSocket | Header line. | 2018-04-11 14:16:08 CQG WebSocket | Web socket state is now open. | 2018-04-11 14:16:08 CQG WebAPI | WebSocket connected. | 2018-04-11 14:16:08 CQG WebAPI | Sending market data logon message. | 2018-04-11 14:16:08 CQG WebSocket socket (144) | WSASend called. Bytes sent = 98 | 2018-04-11 14:16:08 CQG WebAPI | Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 | 2018-04-11 14:16:08 CQG WebAPI | Logon successful. Session Token = fixi9xJYOUp2oyynxLwM0noecdoTW2F9FltwQYECZlM0jJwBJmagToos1QkWTc6HrnOoGH4SnY3 | 2018-04-11 14:16:08 CQG WebAPI | Connected to data and trading server. | 2018-04-11 14:16:08 CQG WebAPI | Sending Trade Accounts request message. | 2018-04-11 14:16:08 CQG WebSocket socket (144) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:08 CQG WebAPI | Brokerage name: AMP. Account Name: 112817 | 2018-04-11 14:16:08 CQG WebAPI | Sending collateral subscribe request. | 2018-04-11 14:16:08 CQG WebSocket socket (144) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:08 CQG WebSocket socket (144) | WSASend called. Bytes sent = 45 | 2018-04-11 14:16:08 CQG WebAPI | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2018-04-11 14:16:11 Connection to the external service has been lost. | 2018-04-11 14:16:11 CQG WebAPI | Sending Web API Logoff message. | 2018-04-11 14:16:11 CQG WebSocket socket (144) | WSASend called. Bytes sent = 38 | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Adding bytes from final send buffer from buffered socket: 8 | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Initiating close of socket by core. | 2018-04-11 14:16:11 CQG WebSocket | WebSocket closed. | 2018-04-11 14:16:11 CQG WebAPI | WebSocket closed. | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Sending bytes from final send buffer: 8 | 2018-04-11 14:16:11 CQG WebSocket socket (144) | WSASend called. Bytes sent = 37 | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Write in progress. Shutdown being delayed. | 2018-04-11 14:16:11 CQG WebAPI | Disconnected. | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Write has completed. Shutdown being performed. | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Shutdown started. Waiting for graceful close. | 2018-04-11 14:16:11 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Received socket Close event. | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Still waiting for graceful close or receive error. | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Socket gracefully closed by remote side. | 2018-04-11 14:16:11 CQG WebSocket socket (144) | Closed. | 2018-04-11 14:16:11 CQG WebAPI | Connecting to server api.cqg.com | 2018-04-11 14:16:14 CQG WebSocket | Connecting to WebSocket server. | 2018-04-11 14:16:14 CQG WebSocket socket (145) | Creating socket. Using TLS 1.2. | 2018-04-11 14:16:14 CQG WebSocket socket (145) | Connecting to IP: 208.48.16.35. | 2018-04-11 14:16:14 CQG WebSocket | Opening WebSocket. | 2018-04-11 14:16:14 CQG WebSocket | Sending WebSocket handshake. | 2018-04-11 14:16:14 CQG WebSocket socket (145) | WSASend called. Bytes sent = 307 | 2018-04-11 14:16:14 CQG WebSocket socket (145) | WSASend called. Bytes sent = 126 | 2018-04-11 14:16:14 CQG WebSocket socket (145) | WSASend called. Bytes sent = 183 | 2018-04-11 14:16:14 CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-04-11 14:16:14 CQG WebSocket | Header line. Connection: upgrade | 2018-04-11 14:16:14 CQG WebSocket | Header line. Sec-WebSocket-Accept: MrjkpKJ5NGZl0ubEUfv/6v76Fwc= | 2018-04-11 14:16:14 CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-04-11 14:16:14 CQG WebSocket | Header line. Upgrade: websocket | 2018-04-11 14:16:14 CQG WebSocket | Header line. | 2018-04-11 14:16:14 CQG WebSocket | Web socket state is now open. | 2018-04-11 14:16:14 CQG WebAPI | WebSocket connected. | 2018-04-11 14:16:14 CQG WebAPI | Sending market data logon message. | 2018-04-11 14:16:14 CQG WebSocket socket (145) | WSASend called. Bytes sent = 98 | 2018-04-11 14:16:14 CQG WebAPI | Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 | 2018-04-11 14:16:15 CQG WebAPI | Logon successful. Session Token = 7H0MP5fUcxJfOv5TucoNeJQj4BUTd23ldMbvan9p1EEJ02bY/bJEOxUh6ZgBjl+PesEcflZs542 | 2018-04-11 14:16:15 CQG WebAPI | Connected to data and trading server. | 2018-04-11 14:16:15 CQG WebAPI | Sending Trade Accounts request message. | 2018-04-11 14:16:15 CQG WebSocket socket (145) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:15 CQG WebAPI | Brokerage name: AMP. Account Name: 112817 | 2018-04-11 14:16:15 CQG WebAPI | Sending collateral subscribe request. | 2018-04-11 14:16:15 CQG WebSocket socket (145) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:15 CQG WebSocket socket (145) | WSASend called. Bytes sent = 45 | 2018-04-11 14:16:15 CQG WebAPI | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2018-04-11 14:16:18 Connection to the external service has been lost. | 2018-04-11 14:16:18 CQG WebAPI | Sending Web API Logoff message. | 2018-04-11 14:16:18 CQG WebSocket socket (145) | WSASend called. Bytes sent = 38 | 2018-04-11 14:16:18 CQG WebSocket socket (145) | Adding bytes from final send buffer from buffered socket: 8 | 2018-04-11 14:16:18 CQG WebSocket socket (145) | Initiating close of socket by core. | 2018-04-11 14:16:18 CQG WebSocket | WebSocket closed. | 2018-04-11 14:16:18 CQG WebAPI | WebSocket closed. | 2018-04-11 14:16:18 CQG WebSocket socket (145) | Sending bytes from final send buffer: 8 | 2018-04-11 14:16:18 CQG WebSocket socket (145) | WSASend called. Bytes sent = 37 | 2018-04-11 14:16:18 CQG WebSocket socket (145) | Write in progress. Shutdown being delayed. | 2018-04-11 14:16:18 CQG WebAPI | Disconnected. | 2018-04-11 14:16:18 CQG WebSocket socket (145) | Write has completed. Shutdown being performed. | 2018-04-11 14:16:18 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-11 14:16:18 CQG WebSocket socket (145) | Shutdown started. Waiting for graceful close. | 2018-04-11 14:16:18 CQG WebSocket socket (145) | Socket gracefully closed by remote side. | 2018-04-11 14:16:18 CQG WebSocket socket (145) | Closed. | 2018-04-11 14:16:18 CQG WebAPI | Connecting to server api.cqg.com | 2018-04-11 14:16:21 CQG WebSocket | Connecting to WebSocket server. | 2018-04-11 14:16:21 CQG WebSocket socket (146) | Creating socket. Using TLS 1.2. | 2018-04-11 14:16:21 CQG WebSocket socket (146) | Connecting to IP: 208.48.16.35. | 2018-04-11 14:16:21 CQG WebSocket | Opening WebSocket. | 2018-04-11 14:16:21 CQG WebSocket | Sending WebSocket handshake. | 2018-04-11 14:16:21 CQG WebSocket socket (146) | WSASend called. Bytes sent = 307 | 2018-04-11 14:16:21 CQG WebSocket socket (146) | WSASend called. Bytes sent = 126 | 2018-04-11 14:16:21 CQG WebSocket socket (146) | WSASend called. Bytes sent = 183 | 2018-04-11 14:16:21 CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-04-11 14:16:21 CQG WebSocket | Header line. Connection: upgrade | 2018-04-11 14:16:21 CQG WebSocket | Header line. Sec-WebSocket-Accept: bNz1bP2kPAY+P23ACVR4nghf1jk= | 2018-04-11 14:16:21 CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-04-11 14:16:21 CQG WebSocket | Header line. Upgrade: websocket | 2018-04-11 14:16:21 CQG WebSocket | Header line. | 2018-04-11 14:16:21 CQG WebSocket | Web socket state is now open. | 2018-04-11 14:16:21 CQG WebAPI | WebSocket connected. | 2018-04-11 14:16:21 CQG WebAPI | Sending market data logon message. | 2018-04-11 14:16:21 CQG WebSocket socket (146) | WSASend called. Bytes sent = 98 | 2018-04-11 14:16:21 CQG WebAPI | Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 | 2018-04-11 14:16:21 CQG WebAPI | Logon successful. Session Token = yOpunycdY1db9oZU35ifs94A3o5I2CMGgIeWeK6gyEQMxYQYqtyRWA61dGk0UCjdkW6aRuyric0 | 2018-04-11 14:16:21 CQG WebAPI | Connected to data and trading server. | 2018-04-11 14:16:21 CQG WebAPI | Sending Trade Accounts request message. | 2018-04-11 14:16:21 CQG WebSocket socket (146) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:21 CQG WebAPI | Brokerage name: AMP. Account Name: 112817 | 2018-04-11 14:16:21 CQG WebAPI | Sending collateral subscribe request. | 2018-04-11 14:16:21 CQG WebSocket socket (146) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:21 CQG WebSocket socket (146) | WSASend called. Bytes sent = 45 | 2018-04-11 14:16:21 CQG WebAPI | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2018-04-11 14:16:25 Connection to the external service has been lost. | 2018-04-11 14:16:25 CQG WebAPI | Sending Web API Logoff message. | 2018-04-11 14:16:25 CQG WebSocket socket (146) | Adding bytes from final send buffer from buffered socket: 17 | 2018-04-11 14:16:25 CQG WebSocket socket (146) | Initiating close of socket by core. | 2018-04-11 14:16:25 CQG WebSocket | WebSocket closed. | 2018-04-11 14:16:25 CQG WebAPI | WebSocket closed. | 2018-04-11 14:16:25 CQG WebSocket socket (146) | Sending bytes from final send buffer: 17 | 2018-04-11 14:16:25 CQG WebSocket socket (146) | WSASend called. Bytes sent = 46 | 2018-04-11 14:16:25 CQG WebSocket socket (146) | Write in progress. Shutdown being delayed. | 2018-04-11 14:16:25 CQG WebSocket socket (146) | Write has completed. Shutdown being performed. | 2018-04-11 14:16:25 CQG WebAPI | Disconnected. | 2018-04-11 14:16:25 CQG WebSocket socket (146) | Shutdown started. Waiting for graceful close. | 2018-04-11 14:16:25 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-04-11 14:16:25 CQG WebSocket socket (146) | Socket gracefully closed by remote side. | 2018-04-11 14:16:25 CQG WebSocket socket (146) | Closed. | 2018-04-11 14:16:25 CQG WebAPI | Connecting to server api.cqg.com | 2018-04-11 14:16:28 CQG WebSocket | Connecting to WebSocket server. | 2018-04-11 14:16:28 CQG WebSocket socket (147) | Creating socket. Using TLS 1.2. | 2018-04-11 14:16:28 CQG WebSocket socket (147) | Connecting to IP: 208.48.16.35. | 2018-04-11 14:16:28 CQG WebSocket | Opening WebSocket. | 2018-04-11 14:16:28 CQG WebSocket | Sending WebSocket handshake. | 2018-04-11 14:16:28 CQG WebSocket socket (147) | WSASend called. Bytes sent = 307 | 2018-04-11 14:16:28 CQG WebSocket socket (147) | WSASend called. Bytes sent = 126 | 2018-04-11 14:16:28 CQG WebSocket socket (147) | WSASend called. Bytes sent = 183 | 2018-04-11 14:16:28 CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-04-11 14:16:28 CQG WebSocket | Header line. Connection: upgrade | 2018-04-11 14:16:28 CQG WebSocket | Header line. Sec-WebSocket-Accept: LA9y/BJGwVB78j3jea6sXGGSFf0= | 2018-04-11 14:16:28 CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-04-11 14:16:28 CQG WebSocket | Header line. Upgrade: websocket | 2018-04-11 14:16:28 CQG WebSocket | Header line. | 2018-04-11 14:16:28 CQG WebSocket | Web socket state is now open. | 2018-04-11 14:16:28 CQG WebAPI | WebSocket connected. | 2018-04-11 14:16:28 CQG WebAPI | Sending market data logon message. | 2018-04-11 14:16:28 CQG WebSocket socket (147) | WSASend called. Bytes sent = 98 | 2018-04-11 14:16:28 CQG WebAPI | Base Time: 2018-04-07T01:51:26. 2018-04-07 01:51:26 | 2018-04-11 14:16:28 CQG WebAPI | Logon successful. Session Token = iAuLAqh6NFmdZYtJT3SLk79DbiOqy7OOflViM3Z5Jj4hKW1edpgJMf5UpAHFhdkgOTO9AKd0C6m | 2018-04-11 14:16:28 CQG WebAPI | Connected to data and trading server. | 2018-04-11 14:16:28 CQG WebAPI | Sending Trade Accounts request message. | 2018-04-11 14:16:28 CQG WebSocket socket (147) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:28 CQG WebAPI | Brokerage name: AMP. Account Name: 112817 | 2018-04-11 14:16:28 CQG WebAPI | Sending collateral subscribe request. | 2018-04-11 14:16:28 CQG WebSocket socket (147) | WSASend called. Bytes sent = 43 | 2018-04-11 14:16:28 CQG WebSocket socket (147) | WSASend called. Bytes sent = 45 | 2018-04-11 14:16:28 |
| [2018-04-11 17:55:56] |
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The reason for the problem is this: CQG WebAPI | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2018-04-11 14:16:05 CQG only allows one connection at a time. Disconnect all other copies of Sierra Chart and any other programs from your CQG account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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