Support Board
Date/Time: Mon, 25 Nov 2024 13:20:41 +0000
Announcement: New Connection Model for FXCM and LMAX
View Count: 11171
[2016-02-11 01:15:22] |
AndyL - Posts: 119 |
I have an existing Lmax account (not FIX authorized). Will this work with my exisiting account or do i have to sign up a new one?
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[2016-02-11 02:08:24] |
Sierra Chart Engineering - Posts: 104368 |
You will be able to use your existing account and you just need to give LMAX authorization. More details will come out in March about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-02-11 16:12:00] |
DEA1 - Posts: 47 |
Is this near completion, guys? Thank you.
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[2016-02-11 17:51:24] |
Sierra Chart Engineering - Posts: 104368 |
No, we really almost have not even started. This is very unfortunate. Our support load and development load is very heavy. We hope to get started in about a week. But once we get started on this, it will not take long. Most everything that needs to be done will only take about a week. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-02-11 18:22:11] |
DEA1 - Posts: 47 |
Looking forward to it, thanks.
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[2016-02-14 01:54:29] |
Sierra Chart Engineering - Posts: 104368 |
We are now going to be a implementing the final details to support the new connection model for LMAX. We will need 3 users will want to test this using a LMAX simulation account we will assign to your Sierra Chart account. Contact us here if you would like to be part of this: https://www.sierrachart.com/usercp.php?page=SupportTickets You do not need an active Sierra Chart account. We will activate your account if necessary. We expect the testing will be ready probably in the first week or two of March. And once we are confident everything is working properly and any issues are resolved, we will then schedule an actual release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-14 01:56:30
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[2016-02-14 18:27:59] |
Sierra Chart Engineering - Posts: 104368 |
We already have requests for more than 3 users now. So at this time we do not need any other requests for those who want to test the new LMAX connection.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-02-14 18:28:46
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[2016-03-03 05:43:38] |
Sierra Chart Engineering - Posts: 104368 |
Letting you know we plan to be releasing testing of the new connection model for LMAX next week. We will be contacting each individual user who has offered to do testing with instructions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-03-08 10:41:24] |
Sierra Chart Engineering - Posts: 104368 |
Will be ready to start testing at the end of the day today: LMAX Trading through Central FIX Connection with No Monthly Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-08 10:41:44
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[2016-03-14 14:56:14] |
User93318 - Posts: 6 |
Any update on providing new connectivity for FXCM?
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[2016-03-14 16:37:19] |
Sierra Chart Engineering - Posts: 104368 |
We intend to start work on this, this week. We expect to get this ready by the end of the week. We will put your name down as someone who can participate in the testing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-03-14 18:32:58] |
sierra28 - Posts: 120 |
Do you know if Lmax will stop charge 150$ when using sierra if minimum volume traded is not enough with this new connection model ?
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[2016-03-14 18:47:06] |
Sierra Chart Engineering - Posts: 104368 |
Yes they will not charge this when using this new connection method.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-03-15 06:49:40] |
Sierra Chart Engineering - Posts: 104368 |
We will complete the conformance test with LMAX this week and get live trading support out next week. We also need to finish up with the symbol settings and we will do that tomorrow. We need to add the new symbols and also correct the Currency Value per Tick for some of the symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-15 06:50:01
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[2016-03-15 09:03:21] |
sierra28 - Posts: 120 |
Super! i hope that Lmax will reduce some spread particularly mini dow which is not competitive compared to futurs contracts and others cfd brokers...(it is ok for Dax and Euro$ for exemple) After, Lmax and Sierra will be the best cfd solution and a interesting alterative to futurs trading (for me...). |
[2016-03-15 09:18:34] |
Sierra Chart Engineering - Posts: 104368 |
Yes, it is definitely going to be a very good Forex and CFD solution.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-03-25 04:25:14] |
Sierra Chart Engineering - Posts: 104368 |
Regarding post #34, User93318: We are now releasing testing for FXCM demo accounts using the new connection model. We have assigned your Sierra Chart account an FXCM demo account. Refer to this thread for further information: New Connection Model for FXCM Forex Trading with no Account Minimum. Users Wanted for Testing. We will be updating the thread with more details. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-04-27 15:26:26] |
ForexDirtnap - Posts: 7 |
Hi, Any updates on the FXCM connection? I know some testing was being complete last month but it looked minimal. Can we have an ETA on this so I can fund my account with FXCM? I do not want to trade at FXCM without Sierra Charts. |
[2016-04-27 16:37:37] |
Sierra Chart Engineering - Posts: 104368 |
The delay is on the part of FXCM. We are waiting for them to provide us an agreement that they said would be provided several weeks ago. We contacted them yesterday about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-04-27 18:17:35] |
ForexDirtnap - Posts: 7 |
I spoke with FXCM and told them my only reason for holding back on funding my account was the finalization of this agreement and that Sierra Charts is waiting on the agreement to move forward.
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[2016-04-27 18:18:22] |
Sierra Chart Engineering - Posts: 104368 |
OK thank you for this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-06-06 16:52:11] |
ForexDirtnap - Posts: 7 |
It has been over a month. Any updates on the FXCM?
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[2016-06-06 16:55:31] |
Sierra Chart Engineering - Posts: 104368 |
FXCM said they are still working on legal matters related to this. These legal matters are not specific to Sierra Chart but generally to service providers.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-07 17:47:14
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[2016-07-07 17:49:43] |
Sierra Chart Engineering - Posts: 104368 |
1. Yes. In that data center. Equinix LD4 2. No. 4. No. You will get the full market depth. 5. Tick volume. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-07-08 15:25:59] |
ElmStreetTrader - Posts: 48 |
FXCM said they are still working on legal matters related to this. These legal matters are not specific to Sierra Chart but generally to service providers. Any updates concerning this? |
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