Login Page - Create Account

Support Board


Date/Time: Fri, 27 Dec 2024 18:30:34 +0000



CFE exhange: bad Vix symbols with CTS fix

View Count: 1873

[2016-03-10 15:20:58]
ejtrader - Posts: 688
SC Team - Wondering if you could make another attempt at this or pretty much ruled out that this is not possible with CTS?

Thanks
imageSC_CTS_VIX_031016.jpg / V - Attached On 2016-03-10 15:20:52 UTC - Size: 667.02 KB - 268 views
[2016-03-10 16:09:15]
ejtrader - Posts: 688
On checking further on the top of the messages - I do see "not allowed message".

SC Team - Should it be the case that this should be given up?

Thanks
imageSC_CTS_VIX_031016_0.jpg / V - Attached On 2016-03-10 16:08:59 UTC - Size: 296.39 KB - 250 views
[2016-03-11 03:14:45]
Sierra Chart Engineering - Posts: 104368
There clearly is a market data reject and that is what we had originally suspected.

So you need to have your broker authorize that exchange on your CTS account. This is all.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-11 03:14:58

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account