Login Page - Create Account

Support Board


Date/Time: Mon, 21 Apr 2025 14:35:15 +0000



I disabled renewal on my trading package. Does that automatically also disable data subs?

View Count: 32

[2025-04-18 11:15:39]
User406455 - Posts: 5
I'm buried in work and can't trade for a couple of months, so I disabled auto-renewal on my charting package, but I'm not sure whether that automatically also disables Denali data feed renewal. Can you tell me whether that's so? If not, then do I need to deactivate the data subscription myself?
[2025-04-18 13:23:11]
Sierra_Chart Engineering - Posts: 19285
It should but we will double check on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account