Support Board
Date/Time: Tue, 22 Apr 2025 08:11:26 +0000
SC automatically shuts down on open
View Count: 93
| [2025-04-14 07:31:04] |
| User388695 - Posts: 14 |
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As per the title, SC automatically shuts down after a few seconds on opening. Was working perfectly fine last week. Updated to current version to see if it solves the issue but does not.Thanks for the help
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| [2025-04-14 07:39:34] |
| Sierra_Chart Engineering - Posts: 19302 |
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What is the operating system that you are running Sierra Chart on? Also refer to: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-14 07:39:57
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| [2025-04-14 12:14:54] |
| Dom7364 - Posts: 258 |
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windows 11 is mu operatin system, it was working fin until today. Safe mode opens the file and does not crash so I take this is .dll related but how do I go about testing which one it is pleasE? Thanks
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| [2025-04-14 15:00:55] |
| Sierra_Chart Engineering - Posts: 19302 |
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Follow through the instructions here starting at step 7: Sierra Chart Unexpectedly Shutting Down | Memory Errors | Unusual Software Problems | Exception Errors | Freezing of User Interface: Problems Caused by Advanced Custom Studies Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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