Support Board
Date/Time: Fri, 18 Apr 2025 05:16:44 +0000
Data for 7th April Missing on Historical Charts
View Count: 158
| [2025-04-07 22:30:01] |
| User753526 - Posts: 57 |
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At the 6pm open today (Monday night) the candlesticks/data on the Historical Charts (Daily/Wkly etc) is missing from the chart. I have the 4th of April and now the 8th of April with no candle in between. Is the data currently on the server? I remember in the past there was an issue where some data was missing. It is an issue on GC ES and NQ. All my charts at the moment. EDIT: The data is present on intraday charts, just not historical. Date Time Of Last Edit: 2025-04-07 22:35:05
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| [2025-04-07 23:53:50] |
| User449884 - Posts: 169 |
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same here, i have different lows on my TPO charts for the day than my candle stick charts for monthly/quarterly/weekly etc
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| [2025-04-07 23:59:36] |
| User791968 - Posts: 4 |
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Same problem here. I have been unable to find a solution in documentation.
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| [2025-04-08 00:42:18] |
| Sierra_Chart Engineering - Posts: 19258 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-08 00:43:18] |
| Sierra_Chart Engineering - Posts: 19258 |
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We are contacting our data provider about this. Which is Barchart.com.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-08 01:23:01] |
| Sierra_Chart Engineering - Posts: 19258 |
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This is now resolved. Use this command to update the Historical Daily charts: Edit Menu: Edit >> Download Data For All Historical Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-04-08 02:19:23
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