Support Board
Date/Time: Thu, 17 Apr 2025 22:47:42 +0000
Dom Replay not working properly
View Count: 64
| [2025-04-03 15:55:15] |
| User981449 - Posts: 12 |
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hi please my Chart DOM replay is not working properly. I've attached a video. how can fix it? what doe it depend on? thank you you can check the video here: https://u.pcloud.link/publink/show?code=XZWMwQ5ZYbDbO8JirupBV4pK044k2u9AVW9k |
Private File Attachment Deleted. |
| [2025-04-03 16:43:17] |
| John - SC Support - Posts: 39353 |
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We are not certain what exactly is occurring. Here are our thoughts: - When a replay starts, it can take a few seconds for the Market Depth data to fully populate. So we wonder if you let the replay run a bit longer if it will "catch up". - Do you have the Market Depth data properly recorded for that time period and for that symbol? Refer to the following: Replaying Charts: Replaying of Market Depth Data We see that you are using a Trade and Current Quote Symbol. So depending on the setting for "Use as Trade Only Symbol" your Market Depth data will be for either the main symbol or for the Trade and Current Quote Symbol. Make sure you are aware of which one you are viewing and ensuring that you have the proper data. Refer to the following: Chart Settings: Use as Trade Only Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-04-10 08:34:55] |
| User981449 - Posts: 12 |
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ok fixed, thank you. it was Use as Trade Only Symbol set to "no"
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