Support Board
Date/Time: Fri, 18 Apr 2025 04:07:56 +0000
Data Stopped updating at 8:23 Central, says Historical Data Skipped - Charts not updating
View Count: 70
[2025-04-02 16:24:24] |
User442931 - Posts: 2 |
Account paid and up to date Logged into real brokerage account to verify - Same issue No errors that I can see in the messages log. Connected to rithmic-Topstep |
[2025-04-02 17:18:00] |
John - SC Support - Posts: 39353 |
The CME Group exchange that you had active in March did not renew on April 1, 2025. You can re-active, or select different exchanges, at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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