Support Board
Date/Time: Sat, 19 Apr 2025 09:53:41 +0000
Data Problem
View Count: 64
| [2025-03-25 14:15:28] |
| User839291 - Posts: 4 |
|
Hey There, unfortunately I got data problems again. I open my Chartbook with NQ and the data gets downloaded but stucks after the download at the point I opend it up and it can not connect somehow. I tried several times to cennct it and then it says Not Connected. Hope you can help me. Best regards, Niklas Preiser |
| [2025-03-25 15:33:17] |
| John - SC Support - Posts: 39362 |
|
Rithmic is having connectivity issues with their Chicago systems. Try changing to a different server that is not in Chicago (Sao Paulo has been suggested by others).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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