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Date/Time: Sat, 19 Apr 2025 09:58:40 +0000



Windows error code 10053

View Count: 201

[2025-03-24 20:13:13]
AndreiFA - Posts: 1
Hello,

This is what I do:

-open sierra chart software
-create new chartbook
-select a symbol (F.US.EPH26) - open intraday chart
-that I have the bellow errors:

What can I do?
Thank you

2025-03-24 16:03:24.756 | No download requests in the queue to start downloads for.
2025-03-24 16:03:36.788 | DTC Client socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. *
2025-03-24 16:03:36.788 | DTC Client socket (4) | Socket gracefully closed by remote side.
2025-03-24 16:03:36.788 | DTC Client socket (4) | Closed.
2025-03-24 16:03:43.733 | Socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. *
2025-03-24 16:03:43.733 | Socket (3) | Socket gracefully closed by remote side.
2025-03-24 16:03:43.734 | Socket (3) | Closed.

I have tried to turn off the firewall, reinstall sierrachart, checking the AMP/CQG side (was ok), but for the moment I still have the errors.
[2025-03-24 20:49:29]
John - SC Support - Posts: 39362
You are having some kind of connectivity issue. Refer to the following:
Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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