Support Board
Date/Time: Mon, 21 Apr 2025 04:55:47 +0000
Orders showing error or canceling
View Count: 69
| [2025-03-14 09:17:04] |
| Dsantosjr6 - Posts: 6 |
|
My orders are not going through, I’ll try to place an order it might briefly show up on my chart then immediately disappear, the trade orders window shows error or canceled next to each attempt. This happens on my funded account through ríthmic as well as on my amp account through Teton. Started happening yesterday
|
| [2025-03-14 13:33:14] |
| Sierra_Chart Engineering - Posts: 19285 |
|
Check to see what the exact rejection message is . Refer to the Trade Service Log: Trading Information Windows: Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: