Support Board
Date/Time: Sat, 19 Apr 2025 15:30:27 +0000
MAGS Symbol
View Count: 108
| [2025-03-13 22:06:33] |
| Poblano Trading Capital - Posts: 18 |
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Hello SC Team, I was using the "MAGS" symbol last week to compare it to other sectors, etc. Everything was working fine until it didn't. Now the Daily chart looks like this and the intraday as well, it stopped updating and the intraday looks blank. I even tried to erase the .dly and .scid to reload the symbol from scratch, but it always reloads the same. Thanks for your feedback. Date Time Of Last Edit: 2025-03-14 00:59:36
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 Screenshot 2025-03-13 180023.png / V - Attached On 2025-03-14 00:59:27 UTC - Size: 42.17 KB - 30 views |
| [2025-03-14 14:08:45] |
| John - SC Support - Posts: 39362 |
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We see that the February and some of March data is missing. We will look into this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-17 20:54:46] |
| Sierra_Chart Engineering - Posts: 19276 |
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We apologize for the delay on this. We will be working on this, this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-18 15:46:23] |
| Sierra_Chart Engineering - Posts: 19276 |
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The underlying work to solve this problem has been completed and tested yesterday. We will be releasing it this evening, to resolve this. This issue has to do with the symbol moving from NASDAQ to NYSE. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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