Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 18:54:39 +0000



2 Days left - but usage time has ended?

View Count: 1009

[2014-09-24 13:00:04]
User635132 - Posts: 2
Hi,

every now and then there is something that is really annoying wth Sierra - apart from all the great features.

Today it is the facht, that I'm not able to run Sierra because the usage time has ended - that says the message log.

But the notification tells me that there are two days left.

So I purchased more days.

The root of all this seems to be that the computer clock is off - or it should be. But it is not. It's in synch. And also it seems that the other possibilities in the help topic can be excluded.

This all costs a lot of time and I have to say that I think that this is not my part of the job.

I know that this all is very complex because of the unlimited issues cmputers can cause, but...

Please have a look...thanks

++++++++++++++++++

Sorry, even after synching the computer time several times it seems that there was a problem on my side. The date was ok, but the day was not...

So sorry for this...

Date Time Of Last Edit: 2014-09-24 15:43:05
[2014-09-24 16:02:43]
Sierra Chart Engineering - Posts: 104368
Yes, the issue must have been with the computers date setting.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account