Support Board
Date/Time: Mon, 21 Apr 2025 04:58:47 +0000
Two accounts on Sub Instance
View Count: 119
| [2025-03-13 07:34:05] |
| StephenL - Posts: 120 |
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Hi guys, I have two separate trading accounts. I swapped from one account to the other on the Data log-in page, however in my sub-instance both accounts are now showing in the Trade Account Monitor. How can I be sure I am executing through the correct account in the Sub Instance? Thanks |
| [2025-03-13 08:47:53] |
| Sierra_Chart Engineering - Posts: 19285 |
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Do you see both accounts in the Trade >> Trade Account Monitor, in the main instance of Sierra Chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-13 08:48:04
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| [2025-03-14 09:37:31] |
| StephenL - Posts: 120 |
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Yea so turns out when I'd swap trading accounts, the Main Instance was always right and only shows the correct account in the Trade Account Monitor. But the Sub-Instances show up both accounts. Then if you Disconnect/Reconnect it'll revert to the proper trading. I should have checked that quickly before I posted. While I'm here though, I also have two separate Front Ends for one account. Sierra will pick up the general account info (i.e. Positions, Open P&L etc). Do you know if there is a way to get trade fills executed from the other Front End onto the charts without manually importing? Thanks |
| [2025-03-14 13:43:23] |
| Sierra_Chart Engineering - Posts: 19285 |
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Do you know if there is a way to get trade fills executed from the other Front End onto the charts without manually importing? In the case of when using CQG this will happen automatically for the order fills for the same trading day as long as you are connecting to CQG before the end of the day. But not any prior fills .We also see you are running an older version of Sierra Chart. You really should update to the current version. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-14 13:43:44
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| [2025-03-14 15:27:13] |
| StephenL - Posts: 120 |
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Okay, thank you!
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