Support Board
Date/Time: Mon, 21 Apr 2025 13:26:57 +0000
PDL = Prior Day Low Not Showing on Chart
View Count: 158
| [2025-03-11 11:55:28] |
| User377189 - Posts: 215 |
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See attached screenshot from today 3/11/25 In screenshot used studies to mark levels such as ONH/ONL = Overnight High/Low PDH/PDL = Prior Day High/Low In screenshot prior day i.e. yesterdays high is being marked but yesterdays low i.e. PDL does not appear. |
Private File |
| [2025-03-11 15:09:14] |
| John - SC Support - Posts: 39363 |
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We are confused by the image. Did you draw in the blue PDL line that is present in the chart, or is that from a study? Check to make sure the that the subgraph for the Low in the study that is calculating these is set to display. Refer to the following: Chart Studies: Subgraphs Tab >> Draw Style For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-11 18:23:12] |
| User377189 - Posts: 215 |
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the Prior day Low (PDL) line, i drew on the screenshot to show where it should have been. I did not have issues prior to today for this or any other study for the prior levels. I did check the sub-graph for the low in the study and it is set to display.
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| [2025-03-11 20:07:43] |
| John - SC Support - Posts: 39363 |
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If you select "Chart >> Reload and Recalculate", does the line come back?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-11 20:23:36] |
| User377189 - Posts: 215 |
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No it does not come back by following "Chart >> Reload and Recalculate"
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| [2025-03-11 20:27:41] |
| John - SC Support - Posts: 39363 |
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Please get us the chart with just the study which you are having an issue with on it. Follow these instructions to get us the chart: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-11 20:57:04] |
| User377189 - Posts: 215 |
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Please see attached. Along with the study that shows prior day H/L i only kept another study i.e. Time Range Highlight - Transparent so that its easier to see the Prior Day Levels for other days shows the RTH Highs/Lows but today only RTH High is shown |
Private File |
| [2025-03-12 14:34:20] |
| John - SC Support - Posts: 39363 |
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We are not seeing any issue with this chart. Attached is what we see when we open it and change the symbol for the service we are using. Did you see the same problem on this particular chart after you copied it and removed the other studies? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 Sierra_Chart_MainWindow_2025-03-12 09_32_51.548.png / V - Attached On 2025-03-12 14:34:18 UTC - Size: 164.19 KB - 13 views |
| [2025-03-12 21:49:49] |
| User377189 - Posts: 215 |
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did not see the problem today
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