Support Board
Date/Time: Mon, 21 Apr 2025 13:26:56 +0000
Issue with
View Count: 143
| [2025-03-07 23:48:44] |
| User282547 - Posts: 3 |
|
Hello Sierra Chart Support, I am experiencing an issue with the Cumulative Last Size display on my Trade DOM. Specifically: The "Enable" checkbox is grayed out (cannot be clicked) in "Graphics Settings - Global" for the following Background Color options: Chart DOM Cumulative Last Size Background Ask Trade Chart DOM Cumulative Last Size Background Bid Trade Chart DOM Cumulative Last Size Bid Trade Same Price and Side Background Color Chart DOM Cumulative Last Size Ask Trade Same Price and Side Background Color The Text Color options allow changes, but the Background Color options remain locked. I have tried the following solutions, but none have worked: Resetting Graphics Settings - Global and manually reconfiguring the colors. Creating a new Chartbook and testing a fresh DOM. Ensuring "Display Cumulative Last Size in Current Traded Total Volume" is set to "Yes" in Chart DOM Settings. Checking the Sierra3.cfg (or Sierra4.config, since my version seems to use a different config format). Reinstalling Sierra Chart without deleting the Data folder, to retain settings. Additional Request: I want to overlay "Cumulative Last Size" on top of the Volume Profile in the DOM, aligned with the current price level. Additionally, I want it to turn green when buyers hit the Ask and red when sellers hit the Bid. Could you provide the correct method to achieve this? Attached Images for Reference: I have attached two images of the DOM: One image shows aggressive buying, where orders hit the Ask, and the Cumulative Last Size should turn green. The second image shows aggressive selling, where orders hit the Bid, and the Cumulative Last Size should turn red. However, this is not working as expected, and I am unable to enable the necessary settings. Despite all attempts, the Enable option remains locked in the Background Color settings, preventing me from modifying the Cumulative Last Size colors as needed. Could you please assist in troubleshooting this issue and confirm if it is a software limitation or a misconfiguration? Thank you for your time and support. Best regards, |
 enable.png / V - Attached On 2025-03-07 23:48:33 UTC - Size: 21.6 KB - 25 views sierrachart.png / V - Attached On 2025-03-07 23:48:38 UTC - Size: 66.06 KB - 22 views |
| [2025-03-07 23:56:05] |
| John - SC Support - Posts: 39363 |
|
The following items do not have the option to "Enable" for them: - Chart DOM Cumulative Last Size Background Ask Trade - Chart DOM Cumulative Last Size Background Bid Trade So what you are seeing is correct. These coloring items are always used for the "Cumulative Last Size". The two definitely do have the option for "Enable" to be able to be set: - Chart DOM Cumulative Last Size Bid Trade Same Price and Side Background Color - Chart DOM Cumulative Last Size Ask Trade Same Price and Side Background Color If you are having that option for these, then please get us an image as you did for the "Trade DOM Cumulative Last Size Background Bid Trade". What is not working about the Cumulative Last Size? Do you have the "Cumulative Last Size" column displayed? Are you not getting the red and green background when either there is a new price, or the side of the last trade changes? Note that, by default, the coloring will go away if the next trade is at the same price and side. This is where the other two settings come into play. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-08 08:43:24] |
| User282547 - Posts: 3 |
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Thank you for answering my questions. I was able to make progress with the configuration, but there is still an issue. I want the **Cumulative Last Size** to be displayed on top of the **VBP**. Please see the image (currently, the Cumulative Last Size is to the right of the VBP, but I want it to be on top). Another issue to solve: when I activate **Market Replay**, I only see **one level of depth**. I am sending you a **screenshot** for reference. Thank you very much! |
| sierrachart1.png / V - Attached On 2025-03-08 08:42:03 UTC - Size: 37.76 KB - 25 views |
| [2025-03-10 15:08:22] |
| John - SC Support - Posts: 39363 |
|
Thank you for answering my questions. I was able to make progress with the configuration, but there is still an issue. I want the **Cumulative Last Size** to be displayed on top of the **VBP**. Please see the image (currently, the Cumulative Last Size is to the right of the VBP, but I want it to be on top).
There is no support for this. The Cumulative Last Size is only available in the DOM Columns. Another issue to solve: when I activate **Market Replay**, I only see **one level of depth**.
Refer to the following: Replaying Charts: Replaying of Market Depth Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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