Support Board
Date/Time: Mon, 21 Apr 2025 13:20:29 +0000
Denali Data Feed Exchange Automatic Renewal Notice
View Count: 60
| [2025-03-07 19:08:01] |
| ForexDaemon - Posts: 2 |
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I have no service at all, I have checked my account status and have bo outstanding balance to pay. Please rectify situation
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| [2025-03-07 19:08:10] |
| John - SC Support - Posts: 39362 |
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Everything on your account looks good. Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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