Support Board
Date/Time: Mon, 21 Apr 2025 13:17:31 +0000
Subchart is not scaling
View Count: 159
| [2025-03-07 13:58:31] |
| User894013 - Posts: 4 |
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Hi, I have a study in Region 2 subchart (ie cumulative delta) and I cannot resize it vertically. It only moves horizontally with the main chart. Main chart in Region 1 scales vertically perfectly fine. I have Support Vertical Scaling/Movement with Hand Tool enabled and the subchart is not locked etc. I have tried all possible options for the subchart vertical scale (ie Reset, Automatic, Independent etc) but nothing helps. It is only when I remove studies from the chart completely and then add them back again they start resizing for some time but after few minutes became locked again. Many thanks for your help |
| [2025-03-07 16:10:30] |
| John - SC Support - Posts: 39362 |
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Start by ensuring that the scale for that study is set to "Automatic". Refer to the following: Chart Studies: Settings and Inputs Tab >> Scale Then reset the scales for that region right-clicking and selecting "Reset". If you continue to have an issue, then we would need to see an image of the chart where the scaling is incorrect for the Cumulative Delta study. Follow these instructions to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Also, is this the only study in that region? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-07 16:35:02] |
| User894013 - Posts: 4 |
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Reset and Automatic - I did try with no success. But regarding your question - maybe this is where the problem is. I have both cum delta and bar delta (ask/bid difference indicator) in this region. Surprisingly when I plot both of them at the same time I can resize them together with Hand tool. But on a standalone basis scaling doesn't work for either of them
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| [2025-03-07 16:56:06] |
| John - SC Support - Posts: 39362 |
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Is this an issue with Moving or with Scaling? The Hand tool only moves the graph, it does not resize them.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-07 17:13:18] |
| User894013 - Posts: 4 |
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the issue is with 1) moving chart itself vertically and 2) resizing the chart using the vertical scale. No problem moving it horizontally. I can do this with Hand tool on the main chart but not on the subchart. Hand Tool Supports Vertical Scaling/Movement is ON in settings
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| [2025-03-07 17:30:02] |
| John - SC Support - Posts: 39362 |
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When you have the "Cumulative Delta Bars - Volume" displayed by itself, the Hand tool will not move it vertically? And if you adjust the scaling using the Vertical Scale (either move or range) it does not have any impact as well? And the Scaling for that region is set to "Automatic"? Please get us an image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-07 17:44:43] |
| User894013 - Posts: 4 |
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https://www.sierrachart.com/image.php?Image=1741369419285.png here's the image |
| [2025-03-07 19:44:45] |
| John - SC Support - Posts: 39362 |
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There is no reason for you not to be able to move that graph. Please do the following for us: - Right click on the scale in region 2 and select "Interactive Scale Move" at the top of the list that comes up. - Left click and hold the left pointer button down and drag up and down. The graph should move up and down with the pointer. If it does not, then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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