Support Board
Date/Time: Mon, 21 Apr 2025 13:26:56 +0000
Trade Window issue
View Count: 79
| [2025-03-07 06:17:24] |
| User123816 - Posts: 3 |
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Hello, Please help. When i go the the Trade window on the right side of the chart and i press the arrow on the right thats at the top of the window, above the "Main|Targets|Set|C|A" area, it opens a blank section, the backround it's white with no information on it. I thought it might be happening because i need to login with broker credentials, but when i first bought your data service, it worked. But suddenly it seems there is no information shown in that section anymore. Does SC needs an update on my side? What might be the reason? Please help. Many thanks, Date Time Of Last Edit: 2025-03-09 20:32:19
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SC 1.png| [2025-03-07 14:31:21] |
| John - SC Support - Posts: 39363 |
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That just means that you do not have any saved Trade Configuration files. These are in the "Data" folder under your main Sierra Chart installation folder with the extension of .twconfig. If you think you should have some, then see if your Anti-Virus software is removing them for some reason. Refer to the information for Trade Configurations at the following link: Basic Trading and the Trade Window: Using and Changing Between Different Trade Window and Attached Orders Configurations For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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