Support Board
Date/Time: Mon, 21 Apr 2025 13:20:31 +0000
Sierra Chart won't connect to data today
View Count: 191
| [2025-03-05 18:14:24] |
| User964844 - Posts: 3 |
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My sierra chart will not connect to any data today. No symbols will show up either. It says it is connected, but no data has refreshed since I was logged in yesterday and I have not changed anything on my computer. This issue just started today. Please help.
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| [2025-03-05 18:22:44] |
| User255213 - Posts: 2 |
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Similar issue here. Can't access delayed denali feed.
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| [2025-03-05 18:25:27] |
| User964844 - Posts: 3 |
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I believe I have sent the message log over to view as well, thank you.
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| [2025-03-05 18:30:15] |
| User558370 - Posts: 8 |
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Having the same problem. Was working fine then stopped at 11:15 CST
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| [2025-03-05 19:17:36] |
| User964844 - Posts: 3 |
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It is working now, I'm not sure if something was fixed on the back end, but either way thank you.
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| [2025-03-09 19:46:30] |
| Sierra_Chart Engineering - Posts: 19285 |
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We were not aware of any problem at the time. But we are also looking at versions you are all running and you are all running older versions. It is very important to update to the current version. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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