Support Board
Date/Time: Mon, 21 Apr 2025 13:20:27 +0000
realtime data feed not enabled
View Count: 87
| [2025-03-05 08:39:57] |
| User42662 - Posts: 7 |
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a few days suddenly stoped real time data feed. See attached message on my screen. I did not change anything. Al indicators seems to be ok. Reloading also makes no differences. How to solve it?https://www.sierrachart.com/image.php?Image=1741163594865.png |
| [2025-03-05 08:50:22] |
| Sierra_Chart Engineering - Posts: 19285 |
|
We needed to reactivate the exchange fee for you: ✔] The 'CME with Market Depth for non-professional Trading accounts' exchange has been internally activated, and will be renewed. This change will go in effect in approximately 3 minutes. If it does not, then restart Sierra Chart after that time.
You did not have a sufficient balance, at the beginning of the month for automatic renewal. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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