Support Board
Date/Time: Wed, 27 Nov 2024 18:46:06 +0000
OS Error Connecting To Rithmic
View Count: 1114
[2014-09-23 13:43:17] |
User19552 - Posts: 3 |
This morning I am unable to connect with the following error: Rithmic Trading | Connecting to the server 127.0.0.1. Port 49195 | 2014-09-23 09:24:34 Socket (600) | Connected. | 2014-09-23 09:24:34 Rithmic Trading | Connected to server. | 2014-09-23 09:24:34 Rithmic Trading | Sending logon request message. | 2014-09-23 09:24:34 Rithmic Trading | Starting the connection process to data and trading service. | 2014-09-23 09:24:34 Rithmic Trading | Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2014-09-23 09:24:34 Rithmic Trading | Connecting to Rithmic 01 US server. | 2014-09-23 09:24:34 Rithmic Trading | Error creating the main object. Error message: os error | 2014-09-23 09:24:35 Rithmic Trading | Server Info - Server Name: DTC Bridge. | 2014-09-23 09:24:35 Rithmic Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-09-23 09:24:35 Rithmic Trading | Logon error from server | 2014-09-23 09:24:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-23 09:24:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-23 09:24:35 Socket (600) | Closed. No error. | 2014-09-23 09:24:35 Socket (600) | Shutdown and closed. | 2014-09-23 09:24:35 Rithmic Trading | Disconnected from the server. | 2014-09-23 09:24:35 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-23 09:24:35 |
[2014-09-23 16:14:32] |
Sierra Chart Engineering - Posts: 104368 |
This is an issue that Rithmic will need to look into. We need to get the Rithmic log file. Send us this file to support_AT_Sierra Chart.com : C:\SierraChart\Rim\Rithmic.log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-23 16:14:42
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